Property
Most of the growth in the hospitality industry comes as a result of:
Addition of Facilities
A properties largest energy expense is tyipcally for:
Electricity
A list prepared at the end of a renovation project that identifies work that does not conform to contract specifications is called a:
A piece of equipment near the end of its expected life is probably not worth repairing unless the:
Repair will significantly extend the equipment's life.
Substances that destroy other materials by chemical reaction are called
Corrosive
Sustainability embraces not only typical environmental concerns, but _____ as well.
Economics and equity / Policies that outline levels of service to guests / Guests' total business or vacation travel experience / Goals of providing guests with the maximum number of features and conveniences, regardless of cost
Economics and equity
Which of the following plays a role in determing utility costs?
Weather / Revenue / FF & E costs / POM expenditures
Weather
Benchmarking is an approach to improving quality that involves:
Developing numerical and other standards that allow comparison of a given facility to itself and to other facilities.
Which of the following maintenance management forms is commonly used to initiate requests for maintenance services?
A) maintenance log / equipment data card / work or repair order / room data card
Work or repair order
Electricity is the __________ used energy source within the hospitality industry
Most costly and most widely
Bathroom floors, showers, and tubs should be:
Slip resistant
Sub-metering allows energy usage to be _________ specific operations and departments
Matched and charged to
Under the terms of most management contracts, the hotel operator __________ to spend replacement reserve funds.
Generally needs the property owner's approval
Examples of __________ maintenance include infrared and ultrasonic testing of electrical equipment, vibration analysis of operating machinery, and fluid/metal analysis.
Predictive
A maintenance engineer should take electrical meter readings on a __________ basis.
Single-station smoke detectors used in lodging operations differ from most smoke detectors used in residential properties primarily in that they:
Are powered by a dedicated electrical circuit, not by batteries.
Which of the following is a free benchmarking tool provided by the U.S. Environmental Protection Agency to help hotels monitor their energy and water consumption?
Portfolio Manager / EcoRewards / Hotel Carbon Measurement Initiative / Clean the World
¡Portfolio Manager
Determination of the appropriate mix of a hotel's recreation facilities is based primarily on:
An understanding of the market.
A competitive analysis of other properties in the area.
Consideration of potential revenue that can be generated by selling club memberships.
Heat pump water heaters work by:
Extracting heat from an air source or a water source and transfer it to water that is being heated
¡What is the goal of a property's drainage system?
To control the flow of water so it is not a problem for guests and does not damage the property
Stairwell pressurization systems are designed to:
Keep stairwells relatively free of smoke
The term "cogeneration" applies to onsite energy production in which:
Purchased electrical power is combined with power generated on site to supply hotel needs during peak usage periods.
The most detailed and accurate project estimates are called __________ estimates.
Unit-price / Order-of-magnitude / Systems / Occupancy-based
Unit Price
A _________ is an electrical maintenance equipment device that measures volts, ohms, and current over a wide range.
Multimeter
What is the temperature at which water condenses?
Dew point temperature