Case Notes
What is the outcome if the sponsor was spoken to?
Successful
Yes
Y/N-Can you add a profile picture to your account on Polaris?
Yes! Make it cute
"Child-level event"
What are time increments for case notes?
15 minutes
What is the time frame to complete and submit an NOC?
24 Hours
What tab will your new assignment be located?
'Program Engagement'
T/F-Your account can be in "Frozen" do to inactivity
True
Y/N-Does a case note have to be written each time a sponsor/minor is spoken with?
Yes
T/F-You do not need to staff and NOC with your supervisor.
False
What tab can you find the minors A#?
'Case Information'
Who can you contact for UC Portal concerns?
E-mail : UC Tech Support uctechsupport@acf.hhs.gov
Ashley Arana-Administrative Assistant
Honorable Mention- Michelle Brusca
T/F- Does the Case Note ask if an interpreter was used?
True
T/F- An NOC is necessary if the minor and sponsor move out together
False
Which 2 places can the program updates be found?
Home screen
Notifications (Bell Icon)
Where in the UC portal can you change the minor's new address?
Discharge > Current Location of Child
What is the first thing you do when inputting a case note?
Ensuring it is the correct Program Engagement
What do we include in the summary of the NOC?
-Anything related to safety concerns
-Narrative with the sponsor
-if a runaway, when did the minor leave and their information
Where in Polaris can you change the new caregiver?
Edit/New-"Relationship Tab"
Where in UC Portal do you click to obtain (VOR) Verification of Release?
Trigger Reports