SOCi
New Patient Prospect Numbers
Community Outreach B2C
Community Outreach B2B
ABC's
100

How often should you be checking the SOCi Platform? 

What is: Daily!

100

In what platform will you find Lead Source Data?

What is: HSWorx

100

Identifying events in your community can get tricky. What are 2 easy ways to find events?

What is: Chamber of Commerce Website, Facebook Groups, Nextdoor, and Google search.

100

What are the two main talking points that should be included in your Elevator Speech? 

What is: Why you got into Chiro and who/what is HealthSource

100

What does NPP stand for?

What is: New Patient Prospect

200

Not responding to social engagements equals what?

What is: NPP left on the table

200

What are the three main lead sources?

What is: Internet, Referrals and Community Outreach

200

When hosting an event, how much planning time is recommended? 

What is: 4-6 weeks

200

When visiting multiple businesses, it's important to keep a what?

What is: An activity log with notes

200

What does GBP stand for?

What is: Google Business Profile

300

What are two "don't do's" when posting to social media?

What is: 

•Post about politics, religion or personal opinions.

•Use inconsistent branding (logos, colors, etc.)

•Post low-resolution images/videos

•Post irrelevant content that isn't related to your business or the HS brand.

300

When calculating Marketing ROI, what is the first calculation step you need to do? 

What is: Calculate how many New Patient Prospects converted to New Patients.

300

What percentage of consumers consider TRUST to be the deciding factor in their buying decisions?

What is: 80%

300

What is the group called where businesses come together to meet each other? 

What is: BNI

300

What does ROI stand for?

What is: Return on Investment

400

What are the top three focus areas in SOCi 

What is: Social Posting, Reviews and Conversations

400

What report in HSworx will tell you your lead sources?  

What is: Marketing Referral Analysis

400

What should you do before, during, and after a community outreach event?

What is: Promote on social media

400

When developing a new B2B relationship, what should be considered before meeting with the business?

What is: The benefit

400

What does B2C stand for? 

What is: Business To Consumer 

500

What is the single most important "Don't" when responding to online reviews?

What is: Argue or be combative

500

When calculating Marketing ROI or Growth percentage, what two variables do you need to know for your clinic?  

What is: Case Average & Close Rate

500

When attending or hosting an event, it's important to collect what? 

What is: Potential Patient Information 

500

What are three B2B partnership prospects to explore?

What is:

• Fitness centers & Gyms

• Medical doctor’s offices

• PI Attorney office

• GNC or supplement locations

• Schools and colleges

• Distro centers

• Nail salons

• Hair salons

• Hospitals

• Factories

500

What does BNI stand for?

What is: Business Network International

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