Vocabulary
The state of being responsible for something.
Liability
What are the 4 categories of threats?
People, hazards, accidents, natural disasters
What are the 4 pillars of social responsibility?
Economic, legal, ethical, philanthropic
A theory that asserts that businesses must act in a manner benefiting society, not just the bottom line.
Social responsibility
Failure to follow safety regulations for cleaning and maintenance of equipment is which type of hazard?
Biological
List 3 categories of laws that affect hospitality and tourism businesses.
Hiring and employment, worker safety, food safety, building, environmental, smoking, liquor
The state of keeping or being kept secret or private.
What are the 5 common types of hazards in the hospitality and tourism industry?
Biological, chemical, physical, safety, fire
Act professionally, keep personal life private, do not steal, do not waste
Harassment
What is one organization that promotes safety and security?
DHS, DOT, FBI, OSHA, NSA, WTO
Stereotyping can be based on which 4 things?
Culture, gender, race, people with disabilities
Appropriate business policies and practices that employees should follow.
Business ethics
What do hotels develop to help guests safely exit the property if a fire occurs?
Evacuation plan
What is one legal request of information that an employer may ask of you?
Birth certificate, marital status, citizenship proof, photograph (ID), physical or drug test, social security card