Observations
The amount of time an observation should last
What is 30-45 minutes
This report shows all Team Members production reporting to one person
What is "Employee Detail Performance by Supervisor"
TM performing at 150% is better than TM performing at 80%
What is False
The abbreviation "LM" stands for this
Labor Management
Exchange of information between two people where both parties actively speak, listen, ask questions, and provide feedback to ensure understanding is called ________
What is two way communication
The process to be completed by the TM directly before and after an observation
What are method reports
Minimum frequency in which reports should be reviewed
What is "Daily"
The "Events" screen gives a total picture of a team member's work day performance
What is False
This tool/screen logs a user into indirect time that does not time out
What is a kiosk
Name thee goals of coaching
What are improvement, clear understanding, goals, path forward, awareness, development, positive outcome
This key function should take place following any observation and data analysis
What is TM follow-up
This field name shows the production rate of a team member
What is EP%
LM is a tool to make team members work harder
What is False
Team Meeting, No Work, Special Projects are all examples of this
What is Indirect time
Name three essential attributes for effective coaching
What are subject knowledge, empathy, listening, clear communicator, problem solving
There are 3 reasons for conducting an observation; Scheduled Coaching, Goal Validation and _________
What is performance
This report shows all details for a specific team member
What is Employee Tracking Report
What is True
This term is used to describe total time allowed by LM for all completed tasks
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What is Earned Minutes
Which of the following is NOT included in a labor standard?
A. Travel time
B. Salary
C. Allowances for fatigue and delays
D. Process Time
What is salary
The amount of time allowed by LM for travel to and from breaks
What is 2 minutes before and 2 minutes after
Labor code "OSDL" stands for what
What is On Standard Direct Labor
Engineered labor standards should be updated when processes, equipment, or layouts change
What is True
This term is used to describe measured or modeled interval between two consecutive work elements or phases
What is Gap Time
You enter this to correct inaccurate data in LM
What is an event