Cloud-in-Touch: Demo
Demo the two voicemail modules in Communicator.
Quick access voicemail module on opening screen
Voicemail module in online self care
Demo the Microsoft whiteboarding application on the Newline Microsoft OPS.
Show the different annotation tools. Explain the ability to have multiple people working on the screen at the same time.
Which countries are included in free north American calling with Cloud-in-Touch?
What is Canada and USA
What level of quality is the newline Camera and Screen?
What is 4K
How would you block off your demo for the respective Newline screen? (West vs Downtown)
What is sending a calendar invite to the Newline screen you will be doing your demo on
Demo the chat feature in Communicator.
- File sharing, where to access previously shared files - No size limitation for file sharing
- Search function and buttons located at the top right of chat
Demo and explain how to use the Newline Cast Application.
Allows users to connect to the Newline without being connected to the same network being that it is internet based. Go to displaynote/join and type in provided session ID displayed on the Newline Cast application.
What is the MRS for a DID vs a toll-free number?
What is $3.50 and $6.00
List the 3 documents and information required in body of email to request a contract from A2K.
Documents:
- VoiP Hosted Questionnaire
- Current Phone Provider Invoice
- HubTGI CiT Pricing Tool
Information in body of email:
- CRM Information
True or False: does our pricing include installation and mounts for the Newline?
What is False, we use a third party for the installation
Demo the fax module in Communicator as you would to a client.
Can navigate and open fax module
Can walk client through the different fields which need to be filled out
Send a presentation to the Newline via email and demo Powerpoint on the screen.
Email Powerpoint to newline@hubtgi.com. Open presentation and flip through slides. Able to annotate directly on slides and option to save annotations once exiting.
What needs to be included in pricing when quoting Cloud-in-Touch with the SMS module?
What is a DID for each user and SMS texting add on per extension
Pitch the value of our support model to a client.
- 24/7/365 live agent help desk
- we don't eat, we don't sleep, we don't go on vacation
- badged Advance2000 certified telecommunication engineers providing support to clients, actioning support requests on the spot
- no outsourcing support to a call center
Which of the following displays do NOT have interactive Touch?
- Z Series - DV Series - NT Series - C Series - Q Series - Newline Flex - STV Series
What is the Newline DV, NT, and STV Series
Demo the CDR module in Communicator.
Can navigate and open online self care and CDR section
Can demo the filtering options
Speaks to the ability to export data for analysis
Demo and explain how to use the Newline Launcher application.
Open Launcher application and scan barcode/select nearby screen with your cellphone. Access all of your personal files straight from your OneDrive or Outlook Calendar. Once you log out of the application, cache will be wiped ensuring none of your personal files can be accessed on the screen after use.
How would you describe what the implementation costs cover to a prospective client?
- Solution configuration and setup
- Professional services
- Porting over existing number from current provider
- Dedicated Project Manager
How long is the Newline's screen expected lifetime Spec’d for?
What is 50,000 hours
What screen sizes does the Newline Q series offer?
What is 55",65",75",86", and 98"
Demo the mobile Communicator application as you would to a client.
Walks through each section of mobile application
Speaks to difference of personal and work incoming calls
Show and explain how you would connect to the Newline through screen mirroring.
Connect to the screen by pressing the notes tab on bottom right of screen. choose connect/project on your toolbar and select nearby Newline Display. Need to be connected to the same network as Newline.
What needs to be considered when selling Cloud-in-Touch with fax capability? E-fax solution vs. MFP or Fax machine
E-fax solution:
- Ported or New DID
MFP or Fax Machine:
- Ported or New DID
- ATA (Analog Telephone Adaptor) under additional hardware
- Add an additional extension for fax machine or MFP
How far is the mic pickup recommended for the newline Z series?
What is 26 feet
What is newlines recommended display for digital signage?
What is the STV Series