AEP Benefits
Who is the issuer of the extra benefits card for 2024?
NationsBenefits
For a social worker to be covered for mental health do they need be certified or clinical?
Clinical
Where do you go to see if a mm has a preventive marker available still?
Accumulators
Where would you find the mm care plan?
Case Management
What is the new addition to the Personal Emergency Response System being offered in 2024?
Lockbox
Is a substance abuse facility eligible for payment under Medicare guidelines?
No
What do you click to start the process to issue a provider directory?
Service Request
What tab do you find Authorizations under?
Utilization Management
How many group plans will be offering the wig benefit?
All
Does Part B cover a physician assistant for mental health services?
yes
What do we click in the menu to find the precertification look up tool?
Clinical
Can you find the phone number to the mm case manager in MedCompass?
yes
How much is the Fall Prevention Allowance?
$75
What does ABA stand for?
Applied Behavior Analyst
Where do you find the phone numbers for misrouted calls to get them where they need to be?
Service Center Information
Where do you find the link for MedCompass?
GPS/saved
Who can request medically tailored meals?
Care manager
If the member has questions regarding non-par behavior health providers where do you transfer them?
MedCompass Precertification Line
If GPS is down what system can be used as back up to locate mm benefits?
Stars Central
What is MedCompass?
Our internal system for Authorizations and Case Management