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Fill in the blanks:
Chapter 2: ______ and Strategies in Human Resource Management
Trends
The _______ is a general way to refer to all people willing and able to work.
Labor Force
These are individuals who are actively seeking employment
External Labor force/market
These are employees whos contribution to the organization is specialized knowledge.
Knowledge workers
Full involvement in one’s work and commitment to one’s job and company
Employee engagement
TQM
Total Quality Management
A complete review of the organization’s critical work processes to make them more efficient and able to deliver higher quality.
Reengineering
The practice of having another company (vendor, third party provider) provide services.
Outsourcing
Employees who take assignments in other countries are called
expatriates
These are the organization workers.
Internal Labor force
The efforts to hire workers in other countries are common enough that they have spurred the creation of a popular name for the practice name of the practice:
Offshoring
Giving employees responsibility and authority to make decisions regarding all aspects of product development, job description or customer service.
Employee Empowerment
HRM practice that support diversity management through providing feedback on objective outcomes.
Performance appraisal
HRM practice that support diversity management through creating a work environment that is comfortable for all
employee relations
HRM practice that support diversity management through providing development for employees with different backgrounfd and abilities.
Development