Troubleshooting
Always do what before attempting device specific trouble shooting?
General troubleshooting.
What does BBL stand for?
Build Brand Love.
True or False: A viewer can create an HBO Now account using Hulu credentials, if they added the HBO add on.
True.
How much is the Hulu with Ads plan before applicable taxes?
$5.99.
True or False: A customer can use a hotspot for Hulu Live TV.
False.
How long should you leave a modem unplugged when doing a power cycle?
Two minutes.
Who is the CEO of Hulu?
Randy Freer.
What is the optimal download speed needed to stream Hulu Live TV?
8 mbps.
How much is the Hulu with No Ads plan before applicable taxes?
$11.99.
How many times can a customer re home in a 12 month rolling period?
Four.
What year did Hulu streaming service launch?
October 29, 2007.
How many screens can be viewed before upgrading to the Unlimited Screens add-on?
2 concurrent screens.
How much is the Cinemax add on before applicable taxes?
$9.99.
What is the optimal download speed needed to stream the Hulu On-demand library?
3 mbps.
What is the minimum download speed recommended to stream 4k content on Hulu?
16.0 mbps.
True or False: Hulu + Live TV subscribers can stream over 60 live and on-demand channels through the Hulu app.
True.
Name the four premium add on's that cannot have Hulu gift cards applied toward them.
HBO, SHOWTIME, Cinemax and STARZ.
How much is the Español live TV add on before applicable taxes?
$4.99.
Which section of Flanders contains the Secure Pay button?
Payment Details.
What is the term for when we override an IP Address for a viewer that is on a military base?
White-list.
Complete the following:
A Core Value of Hulu is ___________.
"We are Hulugans, Embrace Fun, Think Big, Viewers First, One Team?"
How many screens can you have with the unlimited screen add on while watching Premium content from HBO, Cinemax, Starz, and Showtime?
Five (three mobile and two home locations).
How much does it cost to bundle unlimited screens with the Enhance Cloud DVR add-on before applicable taxes?
$14.98.
When will I be billed each month for Hulu + Live TV?
30 Days from the date of your first payment. (If you are first charged on May 15 for Hulu with Live TV, you will be billed each month on the 15th.)