OB
A science used to study individuals
psychology or social psychology
What is the process of developing an attitude?
cognition -> Affect -> behavior
Mention four (4) factors that can make employees satisfied at the workplace.
Pay, flexibility, management, colleagues, healthy environment, worklife-balance, etc
True/False
We have to put our emotions aside when we go to workplace.
False
A science studies the change that happens to an individual's behavior after being placed within a team
Social Psychology
True/False
The cognition element can be split from the affect and behavior.
False
Why do we consider leaving the job while being dissatisfied at the workplace a destructive action?
Because the employee did not talk about the problem to find solutions with the management
Secondly, the management will have no clue about the problem when that person leaves the place.
Give 2 examples of uncontrollable factors that affect your emotions.
personality, time of the day, day of the week, etc.
Mention one challenge that hinders the OB principles' application in the F&B industry
Diversity
Economic pressure
Work-life balance
Ethical cases
Customer satisfaction
One of the attitudes at the workplace that reflects the loyal behavior of the employees.
Job commitment
_________ is the best decision to be taken when an employee is dissatisfied at the workplace.
Voice
______________ is an example of low positive affect at the workplace.
fatigued, sad, depressed, and bored
An approach that different companies use to ensure that all of their decisions are objective and based on proof.
Evidence based management
What do we mean by "Job Involvement" at the workplace?
Psychological Empowerment
A factor that makes people satisfied at the workplace is "Autonomy". Describe autonomy.
The capacity of an individual or group to make decisions without referring to any person.
Why is being relaxed at the workplace not acceptable?
It is an indication of low productivity and work efficiency
Decide if the scenario below represents a lapse or a dilemma:
A purchasing manager received free products for himself after purchasing huge amounts of that product.
Laps
Explain the meaning of "Employee Engagement" through an example
Engagement means the level to which the company encourages interaction among employees rather than individuality. For example, it can be practiced through team building activities, gatherings, outings, etc
Why do we consider "neglect" as the most harmful decision when a person is dissatisfied at the workplace?
Because it affects the reputation of the person.
It makes the employee exhibit unethical/deviant behavior in the workplace.
Define the process of EI.
perceive -> understand -> regulate emotions