Small group,
Workplace &
Inclusive com.
Workplace &
Inclusive com.
Interaction among three or more people working toward a shared goal.
What is small-group communication?
The active process of receiving and interpreting messages.
What is listening?
This refers to the negotiated understanding created between communicators.
What is shared meaning?
The process of converting ideas into symbols like words or gestures.
What is symbolic encoding?
A softened expression used to replace a harsh or direct term.
What is euphemism?
When group members prioritize agreement over critical thinking.
What is groupthink?
When individuals interpret messages based on personal filters or biases.
What is selective perception?
This refers to personal background that shapes how messages are encoded and decoded.
What is field of experience?
Assigning meaning to symbols based on experience and context.
What is interpretive decoding?
Specialized language used by a professional or group.
What is jargon?
Exchange of information within professional environments.
What is workplace communication?
The tendency to favor information that supports existing beliefs.
What is confirmation bias?
The degree to which a communication medium can convey multiple cues.
What is channel richness?
When communication is unclear or open to multiple interpretations.
What is message ambiguity?
The study of how time is used in communication.
What is chronemics?
Communication that respects and values diverse identities and perspectives.
What is inclusive communication?
Communication designed to influence attitudes or beliefs in a biased way.
What is propaganda?
The situational environment that influences how messages are interpreted.
What is communication context?
Organizing information to improve clarity and effectiveness.
What is message structuring?
Communication through touch.
What is haptics?
The emotional tone or environment within a group or organization.
What is communication climate?
Strategic messaging intended to change attitudes or behavior.
What is persuasive communication?
This model views communication as simultaneous sending and receiving of messages.
What is transactional communication?
Repeating or reinforcing information to ensure understanding.
What is message redundancy?
The structured flow of communication based on organizational levels.
What is workplace communication hierarchy?