This is used to test concrete figures about a system, such as time to complete a task, reaction time, and number of errors.
What is performance measurement?
100
The end-users are the main focus of this design method because they bring important "folk" knowledge.
What is user-centered design?
100
These can be administered to large populations and can include open or closed items.
What are questionnaires?
100
Grounded theory takes this kind of data and transforms it into this other kind of data.
What are qualitative and quantitative?
100
This visual representation shows a user interacting with the system frame-by-frame.
What is a storyboard?
200
With this protocol, users voice their thoughts while using the system.
What is thinking aloud?
200
For this design method, the interface is designed by identifying specific users and articulating tasks; determining requirements for the tasks; designing the base representation; and conducting walkthrough evaluations of the system using the identified tasks.
What is task-centered design?
200
This research process is used in the scientific study of human interactions in a social setting
What is ethnographic observation?
200
Open, axial, and selective are three of these techniques.
What is coding?
200
These are used to map user intention to system responsibility. For example, "choose class" maps to "validate schedule fit; calculate fees; request confirmation."
What are use cases?
300
The user is recorded interacting with the system, and then the experimenter and user watch the tape and discuss the user's actions together.
What is retrospective testing?
300
This design process articulates users' goals rather than tasks, because tasks can change with changing technology
What is goal-centered design?
300
Going to the users' workplace, watching them do their own work, discussing the work, and engaging the users in uncovering unarticulated aspects of work is an example of this principle.
What is contextual inquiry?
300
This diagram coalesces items that are similar in theme or feeling about an issue.
What is an affinity diagram?
300
This technique is used to test a system or complicated components of a system that do not exist.
What is Wizard of Oz?
400
Two participants use the system at the same time and try to work out its interface collaboratively.
What is co-discovery learning?
400
In this design method, users are active collaborators in the design process.
What is participatory design?
400
Effectiveness, efficiency, and satisfaction are the three components of this non-functional requirement.
What is usability?
400
This kind of content includes facts that can be easily extracted from the data, such as location, length or duration of data, and the number of times an event occurred in the data set.
What is manifest content?
400
These types of prototypes include in-depth functionality for only a few selected features; these others implement the entire surface interface with no underlying functionality.
What are vertical and horizontal?
500
The moderator teaches the first participant how to use the system; the first participant teaches the second; the second teaches the third; and so on.
What is teaching method?
500
This method of user-centered design has evaluation as a central component, with all other phase transitions passing through evaluation.
What is the Star method?
500
These are models of key user attributes and goals.
What are personas?
500
Implications and emotive presentation (such as fear, outrage, sensationalism) are examples of this kind of content.