ERROR PRECURSORS
HUMAN PERFORMANCE TOOLS
UTILITY SAFETY FUNDAMENTALS
100

Working a 16-hour storm restoration shift can lead to this common error precursor.

What is fatigue?

100

This tool stands for Stop, Think, Act, Review.


What is STAR?

100

The minimum distance maintained from energized equipment.


What is Minimum Approach Distance (MAD)?

200

This precursor occurs when workers focus on speed rather than thoroughness.

What is Time Pressure?

200

Repeating information back to ensure understanding is called this communication method.


What is Three-Way Communication?
200

This protective equipment is the last line of defense against injury.


What is PPE?

300

Radio traffic, cell phone, equipment noise, and multiple crews operating nearby create this precursor.


What is Distractions?

300

A deliberate pause when conditions change on the job site is known as this.


What is a Stop-and Review, or All-Stop?

300

The process of isolating and securing energy sources before work begins.


What is Lockout/Tagout (LOTO)?

400

The tendency to believe "I've done this hundreds of times" often leads to this precursor.


What is Complacency?

400

Checking equipment identification before operating it is an example of this tool.


What is Self-Checking?

400

The ultimate objective of every utility safety program.


What is Sending Everyone Home Safely?

500

A new employee doesn't understand an instruction, but doesn't ask questions because everyone is busy.

What is Lack of Questioning Attitude / Poor Communication?

500

Two crew members independently verify the transformer DIS before work begins.

What is Peer Check?

500

Name two major electrical hazards faced by utility workers.

Electric Shock and Arc Flash

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