Self-Disclosure
__ can lead to a more open and supportive environment in the workplace
What is self disclosure?
______ energizes out thoughts and behavior and direct our attention towards some things and away from others.
What are emotions?
This theory refers to the mental state in which a person transforming an activity is fully immersed in a feeling of energized focus.
What is the theory of flow?
____ a dynamic blend of poise, self-confidence, control, and style.
What is professional presence?
If you are interviewing for a job, what is the best way to prepare so you will be relaxed and able to ask intelligent questions.
What is being on time and dressed well?
Helps you to recognize your own moods, emotions, drives, as well as their affect on others.
What is self awareness?
This refers to a persons individual style & frequency of expressing needs and emotions.
Hint** can be affected by the environment during development
What is temperament?
This theory states that each person has an invisible bucket that is constantly being emptied or filled depending on what others say or do.
What is the theory of the dipper and the bucket?
The most typical physical contact when two people first meet, which can communicate warmth, genuine concern, strength or weakness.
What is your handshake?
The assessment approach that involves receiving feedback from one's supervisor, peers, subordinates, and sometimes clients is known as ____________________.
What is 360-Degree Feedback?
The 3 R's are...
What is Regret, Responsibility, and Remedy?
Personal and social __________ refers to how well an individual maintain emotional balance and how an identifies others' thoughts and feelings.
What is competence?
This is one of the easiest and most powerful ways to make employees feel important and needed, and can increase the repetition of desired behaviors.
What is the Power of Recognition?
A set of traditions based on kindness, efficiency, and logic which can come in forms of both dining and meeting.
What is etiquette?
True or false: When individuals hide their true feelings, it weakens the communication process.
What is true?
This model of understanding proves has 4 categories, ranging from things you know about yourself to things that may be undiscovered about yourself.
What is the Johari Window?
The ones ability to interpret human actions, gestures, and speech patterns in unfamiliar cultural situations and respond appropriately.
What is cultural intelligence?
This program designs activities to motivate the employee to achieve an objective such as cash or noncash rewards.
What is an incentive program?
Tone, rate, volume, ability to pronounce words, and speech habits are all qualities of what factor you should be aware of with professional presence.
What are voice quality and speech habits?
What is the open, blind, hidden, and unknown.
The unimpeded operation of one's true or core self in ones daily interaction with others is known as...
What is authenticity?
What is workplace rage?
Fact or Myth: praise diminishes ones power or control, and praise often praise leads to the demands for tangible evidence of appreciation (ex.. raises)
What is a myth?
This affect has the tendency to form and retain impressions quickly at the time of the initial meeting.
What is the primacy effect?
One factor that influences our emotions is our ____________________ mind, or the vast storehouse of forgotten memories, desires, and ideas that influence our behavior and responses in various situations.
What is unconscious?