Starbucks Basics
Starbucks was founded in this year.
What is 1971?
Starbucks’ hiring focuses heavily on this principle to ensure fairness and representation.
What is diversity and inclusion?
On average, Starbucks employees receive this many hours of training each year.
What is 20 hours?
Starbucks’ performance management is not about annual reviews but about this ongoing process
What is continuous feedback and coaching?
Starbucks often fills leadership roles from within. This practice is known as what?
What is internal promotion?
Starbucks operates in over how many countries worldwide?
What is 80 countries?
Starbucks’ workforce is made up of what percentage of women globally?
What is 53%?
Starbucks uses this model to structure learning:70% experience, 20% feedback, 10% formal training
What is the 70/20/10 model?
These measurable indicators help track performance and customer satisfaction.
What are performance metrics?
This program provides training for future leaders at Starbucks.
What is the Starbucks Leadership Experience program?
The company’s mission is to inspire and nurture what?
What is the human spirit?
This technology-based approach helps Starbucks find diverse candidates.
What is innovative recruitment / digital hiring platforms?
These classes teach new hires about company history and culture.
What are Starbucks Experience classes?
Starbucks involves employees in setting their goals to promote ownership and accountability.
What is inclusive goal-setting?
Starbucks’ corporate leadership is made up of approximately what percentage of women?
What is 47%?
Starbucks’ 2023 revenue reached approximately how much?
What is $29.46 billion?
Starbucks’ inclusive hiring practices help it better understand and serve what?
What is its diverse customer base?
This in-store mentor helps new employees through Barista Basics training.
What is a Learning Coach?
Starbucks motivates employees with competitive pay and benefits, also known as this
What are motivating compensation and benefits?
Starbucks encourages higher education through this benefit program.
What is tuition reimbursement?
Name one of Starbucks’ sustainability goals for 2030
What is reducing carbon emissions by 50% / implementing Greener Stores?
Starbucks ensures every employee feels valued regardless of what?
What is background or identity?
One potential enhancement for Starbucks’ training involves using this digital method
What is video-based learning?
This cultural value underpins all performance management practices at Starbucks.
What is trust and collaboration?
Starbucks’ succession planning ensures a strong pipeline of what type of leaders?
What are diverse and capable leaders aligned with company values?