2.1 Human Resource Planning
What does HRM stand for?
Human Resource Management.
What is the diagram showing roles and reporting lines in a business called?
An organizational chart.
Which structure groups employees by department, such as Finance and Marketing?
Organization by function.
Who is more relationship-oriented: a manager or a leader?
A leader.
What is the term for passing responsibility to someone lower in the organization?
Delegation.
What is it called when an employee is given a different job within the same company?
Redeployment.
What is the number of employees supervised by one manager called?
Span of control.
Which structure groups employees based on the products the company makes?
Organization by product.
Which leadership style asks employees for their opinions before making decisions?
Democratic leadership
In which type of organization are most decisions made at headquarters?
Centralized organization.
What is the name for a job that disappears because it is no longer needed?
Redundancy.
What is the formal path that decisions follow through an organization?
Chain of command.
Which structure is based on where the company operates?
Organization by structure.
Which leadership style gives employees lots of freedom to make decisions?
Laissez-faire leadership.
What is the opposite of centralization?
Decentralization.
Name one reason why employees might resist change.
Self-interest, misunderstanding, preferring the present situation, disagreeing with the change.
What is it called when a business removes levels of management?
Delayering.
Which structure combines departments with projects or products?
A matrix structure.
Which leadership style treats employees like family?
Paternalistic leadership.
Which type of organization usually has many levels of hierarchy
Tall/vertical organization.
Name one strategy managers can use to reduce resistance to change.
Education and communication, facilitation and support, negotiation and bargaining, or coercion.
What is an organization with many rules and procedures called?
Bureaucracy.
Which type of organization has few levels of hierarchy and wide spans of control?
Flat/horizontal organization
Which leadership style changes depending on the situation?
Situational leadership.
Which type of organization usually gives employees more decision-making power: centralized or decentralized?
Decentralized.