A planned effort to facilitate the learning of employees' job-related knowledge, skills and behavior
What is training?
100
A process for determining the business appropriateness of training, given the company's business strategy, available resources, and managerial support
What is organizational analysis?
100
The process used to determine if training is necessary
What is needs assessment?
100
Combination of employee characteristics and positive work environment that permits training
What is readiness for training?
100
Category of training methods in which trainees receive information provided by others
What are presentation methods?
200
Process of systematically developing training to meet specified needs
What is instructional design?
200
The difficulty level of written materials
What is readability?
200
Groups of employees who work together, learn from each other, and develop a common understanding of how to get work accomplished
What are communities of practice?
200
Category of training method that involves trainees actively involved in trying out skills
What are hands-on methods?
200
Computer applications that can provide skills training, information access, and expert advice
What are electronic performance support systems (EPSS)?
300
A training method in which new or inexperienced employees learn through observing peers or managers performing the job and trying to imitate their behavior
What is on-the-job training (OJT)?
300
A work-study training method with both on-the-job training and classroom training
What is an apprenticeship?
300
A technology platform that can be used to automate the administration, development and delivery of all of a company's training programs
What is a learning management system (LMS)?
300
Evaluating training based on the monetary benefits of the training compared to the amount invested, expressed as a percentage
What is return on investment?
300
On-the-job use of knowledge, skills and behaviors learned in training
What is transfer of training?
400
On-the-job learning sponsored by an educational institution as a component of an academic program
What is an internship?
400
Training in which team members understand/practice each other skills so that they can step in and take another's place
What is cross-training?
400
A type of training in which teams work on an actual business problem, commit to an action plan, and are accountable for carrying out the plan
What is action learning?
400
A behavior-based program that sends employees into communities where they interact with people from different races, cultures and nationalities
What is cultural immersion?
400
The process used to transform new employees into effective company members
Orientation
500
Training method that represents a real-life situation and enables trainees to see impact of their decisions in a risk-free environment
What is simulation?
500
Team training that teaches members how to share information and decisions
What is coordination training?
500
This identifies the conditions in which tasks are performed, including identifying equipment and the environment in which the employee works, time constraints, safety considerations, or performance standards
What is task analysis?
500
Computer-based technology that provides an interactive, 3-dimensional learning experience
What is virtual reality?
500
Instruction and delivery of training by computers through the Internet or company intranet