Terminology 1
This occurs when a manager uses one positive performance characteristic and rates all other aspects of performance positively
Halo Error
When an employee does task on the job that are not required as part of the job but that still benefit the organization it is often called ______ ______
Contextual Performance
This career stage involves the individual gradually beginning to pull away from the organization, priorities change and work is less important
Disengagement
What is it called when employees walk off their jobs and refuse to work
Strike
A ________ incident can be an example of a positive or negative employee performance
Critical
This occurs when the rater tends to use only one part of the rating scale.
Distribution Error
Employees are most likely to ________ if they have the financial resources available or poor health makes it difficult to work.
Retire
This career stage involves creating a meaningful and relevant role in the organization
Establishment
Specifically defined group of employees who are eligible for representation by the union
Bargaining Unit
_______ _____ is a aspect of Performance management process that will often influence the employee's compensation
Performance Appraisal
The general set of activities carried out by the organization to change employee performance is called ___ ____
Performance Management
What is the ranking method when a manager groups employees into predefined frequencies of performance ratings
Forced-distribution Method
This is the first traditional career stage and involves identifying interests and opportunities
Exploration
Responsible for administering most labor laws in the U.S.
National Labor Relations Act. (Wagner Act)
A set of experiences and activities that people engage in related to their job and livelihood over the course of their working life is called a _____
Career
When we compare people against one another instead of an objective standard is a _____ _____
Contrast error
What is the ranking method when each individual employee is compared with every other individual employee, two at a time
Paired-comparison Method
This career stage involves optimizing talents or capabilities
Maintenance
The process by which managers and union leaders negotiate acceptable terms and conditions of employment for those represented by the unions.
Collective bargaining
An elected position in the local union, is a regular employee who functions as a liaison between the union members and supervisors
Shop Steward
The specific and formal evaluation of an employee to determine if they are performing effectively is called a ______________ ___________
Performance Appraisal
What type of performance ranking method is it when a Manager gives a rank-order to each member of a particular work group from top to bottom or from best to worst
Simple Ranking Method
Occurs when a manager downgrades other aspects of an employee because of a single performance dimension
Horns error
A legally constituted group of individuals working together to achieve shared job-related goals, including higher pay and shorter working hours.
labor Union
A workplace in which only workers who are already union members may be hired by the employer
Closed Shop