Payroll
Benefits
Performance Management
Recruitment
Policies/Compliance
100

Gary decided on one last hurrah before he retired.  He took the entire leadership team and their families to the Turks and Caicos for a week.  When he returned he needed to get reimbursed for his expenses.  Where did he submit them?

What is in Paycom.

100

Number of years to be fully vested in the retirement plan.

What is 5 years - based on anniversary date.

100

The 5 crucial criteria for setting goals.

What are:

Specific, Measurable, Achievable, Relevant, Time-bound.

100

The WCBR system used for applicant tracking.

What is Lever.

100

You've received an invitation for your team to participate in an exercise contest that logs points for each mile walked.  Debbie is an older adult and not particularly athletic and you want to save her the embarrassment of not being able to keep up with the others, so to be considerate, you don't share the program with her.  What law does this represent?

Equal Employment Opportunity

Employment decisions are based on the principles of equal opportunity. All personnel actions such as compensation, benefits, transfers, training, and participation in social and recreational programs are administered without regard to any characteristic protected by state, federal or local law


200

What 3 criteria is considered when making an offer to a new hire or transferring an associate?  

 What is knowledge, skills, and experience in a similar or like position.


200

The acronym COBRA stands for what?  What does it do?

What is the Consolidated Omnibus Budget Reconciliation Act.  

It provides a way for workers and their families to temporarily maintain their employer-provided health insurance during situations such as job loss or a reduction in hours worked.


200

The type of training a leader has to verify that an associate completed prior to an associate receiving a merit increase.

What is Relias.

200

Quandra is a supervisor on health care 2 and her sister is an Tracey is an experienced CNA.  Quandra completed a referral bonus request since she recruited Tracey.  

Can Tracey work for WCBR if her sister is a supervisor?  Is Quandra eligible to receive the bonus?  

What is "yes", if her sister does not report directly to Quandra.

What is "no" 

This referral bonus policy does not apply to anyone who has a recruitment, hiring or supervisory role.

200

Employment is subject to termination by you or WCBR, with or without cause, with or without notice, at any time, and for any reason (except a reason prohibited by applicable federal, state, or local law, regulation, or rule).  What does this sentence represent?

At-Will Employment Statement

300

Tom is a non-exempt full time new associate hired in January and wants to take a week's vacation in June. He also wants to take a week "unpaid" in May to celebrate his daughter's graduation so he can have enough paid leave in June.  He tells his manager on May 1st what is going to do.  Is it okay for Tom to take an unpaid vacation?  What is the guideline for PTO and unscheduled time off?

What is "no"

If PTO is available, associates are required to use PTO to cover unscheduled time off.

300

Name the WCBR holidays and who is eligible.

What is - New Years, Memorial, Independence, Labor, Thanksgiving, Christmas and a floating holiday.

Full time associates are eligible for a paid holiday.

300

Name the goal of a Performance Improvement Plan (PIP) and 4 key items to include in the plan? 

What is to help the associate become successful.

What are:

  • Evaluation
  • Goals 
  • Timelines 
  • Resources and training 
  • Meeting dates or regular check-ins
  • Plans for the next steps 
300

Brano had a candidate that had a visible disability - the candidate had a partial arm.  Brano asked the candidate how they would perform the essential job functions and would it be done with or without reasonable accommodations. Is this question okay to ask? Name the act.

What is yes, the American Disabilities Act

300

An associate comes to you and expresses that their colleague posted a cartoon in the break room that pokes fun at women.  What does this represent?  Does it need to be reported?

What is harassment.  Yes, all forms of harassment need to be reported.

400

Tony is a full-time exempt associate with work hours 8 am - 5 pm, and he also has a side job as a golf pro. When the weather is nice, he leaves at 10 am to give some golf lessons and he circles back to work around 3 pm and leaves at 5 pm.   What is this called, is this a terminable offense?  

What is double dipping - yes.

Providing false or misleading information to any WCBR representative or on any WCBR records, including the employment application, benefit forms, timecards, expense reimbursement forms and similar records

400

Emily felt that her house would be complete if she added another set of twins to her family.  She and her husband decided to adopt.  They are going to switch off caring for the children, so she won't need to be away every day.  What type of leave will she request? Does she have to tell her leader why she is out?

What is Family Medical Leave, if approved as intermittent leave, as long as the time away is due to the care of the twins, she does not have to give any reason other than FMLA.

400

Lewis was a full-time employee with benefits.  He had crossed the line a couple of times and his manager overlooked it.  Lewis didn't follow through on his job duties and his manager decided to sit down with him and let him know.  Lewis told his manager to take this job and shove it and walked out.  What type and level of violation is this?

What is job abandonment/insubordination and level 3 - critical.

400

Bill had three candidates for a Maintenance Tech position.  One candidate had a southern drawl and Bill, thinking they sounded like people from his hometown in North Caka Lacky asked the candidate where they are from.  Was it okay for Bill to ask this question?  Why is it okay or not okay?

What is a recruitment "don't".  This can be perceived as discriminatory.

400

When an associate separates employment, name 4 critical steps that a manager must complete?

What are: Personnel Action Form (PAF), schedule an exit interview with HR, request that the associate return WCBR property, ensure removal of access to systems.


500

Bethanie is non-exempt and decided to work 2 extra hours to make sure the room was set up for Tuesday's presentation putting her into overtime. You don't have overtime budgeted and this is the 3rd time it's happened, so you adjust her timecard to ensure your stay in budget.  Is this okay? What agency oversees this area? What is the act titled?

What is "no", the US Department of Labor, The Fair Labor Standards Act.

500

A qualified WCBR full-time associate is eligible for a monthly school loan repayment of how much a month.    

What is up to $400/month.

Eligible part-time associates can receive up to $250/month.

(Lifetime benefit of $10,000)

500

When an full-time associate leaves WCBR, what documentation does the manager need to complete? What are 2 federal requirements that HR needs to address once terminated occurs? 

What is a Personnel Action Form (PAF).

What are COBRA and Unemployment Insurance.

500

Jonas works in Guest Services as a Guest Services Representative I.  He has some extra hours and has an IT background.  Tony needs someone to fill in a few hours as a Senior Helpdesk Technician.  He asks Samuel if he can do it.  What are three factors Tony must consider prior to Samuel entering the role.

What are:

Does he have a posted open position.

Has he worked with HR to determine the difference in pay rate.

What hours is Jonas currently working and will this move him into overtime?

Will Samuel's schedule work with the IT department needs.

Do we have documentation to support Jonas' IT skill set.

500

JK offered to help dining and used the golf cart to deliver food to a resident.  When he pulled out of the driveway he was distracted by his phone and ran into a ditch, tipping the cart (and JK) over.  He was shaken up, his hair was disheveled, and he said he would be fine but needed a few minutes to regroup. He also dented the golf cart and the roof became detached.  What law covers this type of incident? Should it be reported since he wasn't hurt?  What are 3 critical follow-up items that should occur?

What is Workers' Compensation, yes, completing an incident report, have him report to the clinic or (HC2 if off shift), complete a drug screen.

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