Category 1
The primary purpose of an employee performance appraisal is to:
A. reward all employees equally regardless of performance
B. document an employee’s performance, provide feedback, and guide development
C. ensure that the employee quits voluntarily
D. eliminate the need for training programs
B. document an employee’s performance, provide feedback, and guide development
Using an applicant tracking system (ATS) is an example of:
A. Compensation
B. HR information systems / technology applications
C. Safety management
D. Marketing strategy
B. HR information systems / technology applications
A suggestion program that rewards ideas is:
A. Punitive culture
B. Reactive communication
C. Employee engagement and participative management
D. Reliance on consultants
C. Employee engagement and participative management
HR metrics include:
A. Coffee breaks per day
B. Time to fill, turnover, cost per hire
C. Number of colors in the logo
D. Mail room supplier changes
B. Time to fill, turnover, cost per hire
During onboarding, HR should:
A. Wait to give info
B. Only provide handbook
C. Provide orientation, review policies, clarify expectations, integrate employee
D. Focus only on paperwork
C. Provide orientation, review policies, clarify expectations, integrate employee
Benefits in an HR context refer to:
A. Only pay or salary
B. Non-wage compensation like insurance, retirement, paid leave
C. Revenue employees generate
D. Perks for managers only
B. Non-wage compensation like insurance, retirement, paid leave
Strategic HR planning is:
A. Posting a job ad for today only
B. Scheduling the company picnic
C. Forecasting workforce needs, identifying gaps, and developing plans
D. Approving lunch orders
C. Forecasting workforce needs, identifying gaps, and developing plans
An ethical issue in HR is:
A. Over-communicating
B. Favoritism in promotions without criteria
C. Job descriptions that are too detailed
D. Offering flexible schedules
B. Favoritism in promotions without criteria
To ensure overtime accuracy, employers track:
A. Salary amount only
B. Employee age
C. Vacation days
D. Hours worked over standard week + overtime rate
D. Hours worked over standard week + overtime rate
To verify work eligibility:
A. Form I-9
B. W-2
C. 1099-MISC
D. PO
A. Form I-9
The Fair Labor Standards Act (FLSA) regulates:
A. Child labor, minimum wage, and overtime pay
B. Profit margins
C. Dress codes
D. Audit procedures
A. Child labor, minimum wage, and overtime pay
First step in designing training:
A. Deliver the training
B. Evaluate outcomes
C. Conduct needs assessment
D. Send survey
C. Conduct needs assessment
Age discrimination claims should go to:
A. EPA
B. EEOC
C. OSHA
D. IRS
B. EEOC
Job analysis determines:
A. Duties, responsibilities, skills, and environment
B. Stock price
C. Mission statement
D. Lunch menu
A. Duties, responsibilities, skills, and environment
If training doesn’t improve performance, HR should:
A. Cancel training
B. Change trainer only
C. Blame employees
D. Reassess needs and redesign training
D. Reassess needs and redesign training
A company hires a new full-time exempt employee. Which is accurate?
A. Exempt employees are always paid hourly
B. Exempt employees cannot take paid leave
C. Exempt employees receive overtime automatically
D. Exempt employees are paid a salary and exempt from overtime provisions (if qualified)
D. Exempt employees are paid a salary and exempt from overtime provisions (if qualified)
Employee retention refers to:
A. Firing employees quicker
B. Keeping valued employees in the organization
C. Hiring temporary workers
D. Minimizing benefits
B. Keeping valued employees in the organization
Tool for training schedules and tracking:
A. Word processor
B. Presentation software
C. Graphic editing software
D. Spreadsheet or LMS
D. Spreadsheet or LMS
A best practice for safety includes:
A. Ignoring ergonomics
B. Working with safety teams, identifying hazards, training, compliance
C. Ignoring mental health
D. Self-training only
B. Working with safety teams, identifying hazards, training, compliance
A SMART goal is:
A. “Be better someday.”
B. “Attend two workshops and apply three behaviors by Dec 31.”
C. “Be perfect at everything.”
D. “Read articles when you can.”
B. “Attend two workshops and apply three behaviors by Dec 31.”
The objective of recruiting and selection is to:
A. Hire as many applicants as possible
B. Identify and attract qualified candidates, selecting the best match
C. Avoid background checks
D. Offer the lowest possible salary
B. Identify and attract qualified candidates, selecting the best match
Span of control is:
A. Number of locations
B. Number of subordinates supervised
C. Types of benefits offered
D. Number of products sold
B. Number of subordinates supervised
Listening actively and summarizing demonstrates:
A. Avoidance
B. Listening and feedback skills
C. Micromanagement
D. Non-verbal ignoring
B. Listening and feedback skills
A bonus for meeting sales goals is:
A. Fixed compensation
B. Variable/incentive compensation
C. A health benefit
D. Unrelated to compensation
B. Variable/incentive compensation
ADA compliance means:
A. Disallowing part-time work
B. Refusing accommodations
C. Providing reasonable accommodations and preventing discrimination
D. Requiring disabled employees to work more
C. Providing reasonable accommodations and preventing discrimination