Performance Management
This type of performance management evaluates behavior rather than results.
What is the Behavioral Approach?
This term describes formal and informal efforts to improve employees’ skills and career potential.
What is Employee Development?
This type of justice refers to the fairness of outcomes such as pay or promotions.
What is Distributive Justice?
This term describes linking pay to individual performance results.
What is Merit Pay?
These benefits are legally required and include Social Security and unemployment insurance.
What are Mandatory Benefits?
This concept describes the degree to which a performance measure aligns with company strategy.
What is Strategic Congruence?
This term describes learning that occurs through experience and is hard to codify.
What is Tacit Knowledge?
This model explains how job dissatisfaction can lead to withdrawal behaviors.
What is the Job Dissatisfaction–Job Withdrawal Process?
This incentive plan shares company profits with employees.
What is Profit Sharing?
A tax-advantaged account used to pay for healthcare or dependent care expenses.
What is a Flexible Spending Account (FSA)?
This term refers to how clearly a performance system defines expectations.
What is Specificity?
The first step in designing a training program.
What is Needs Assessment?
This concept reflects how emotionally attached an employee is to the organization.
What is Organizational Commitment?
This incentive gives employees the right to buy company stock at a set price.
What are Stock Options?
A benefit where employees can choose from a variety of pre-tax insurance and savings options.
What is a Cafeteria Plan?
This performance approach evaluates outcomes like sales revenue or units produced.
What is the Results Approach?
This process evaluates whether employees are prepared to learn.
What is Readiness for Training?
This term refers to how involved employees feel in their actual job tasks.
What is Job Involvement?
This pay system provides employees ownership stakes through company-issued stock.
What are Employee Stock Ownership Plans (ESOPs)?
A healthcare plan where the employer and employee share the cost of premiums, deductibles, and co-pays.
What is a Cost-Sharing Plan?
Name three of the core steps in the traditional performance management process.
What are goal setting, performance measurement, and feedback?
The degree to which training content is used on the job.
What is Transfer of Training?
This method of discipline involves escalating warnings for repeated violations.
What is Progressive Discipline?
This approach distributes gains in productivity or cost savings among employees.
What is Gainsharing?
This type of wellness benefit might include gym membership reimbursement or mental health support.
What are Preventive or Wellness Benefits?