Training and Development
Recruitment and Selection
Performance Appraisal
Compensation
Litton
100
Activities designed to provide learners with the knowledge and skills needed for their present jobs
What is training
100
Policy of filling vacancies above entry-level positions with employees currently employed by the organization
What is promotion from within
100
Broad range of knowledge, skills, traits, and behaviors that may be technical in nature, relate to interpersonal skills, or are business-oriented
What is competencies
100
All financial rewards that are not included in direct financial compensation (indirect financial compensation)
What is benefits
100
Match 4% at 100% after twelve months of employment
What is 401(k) plan?
200
Training and development method in which the participant is asked to establish priorities for and then handle a number of business papers, e-mail messages, memorandum, reports, and telephone messages that would typically cross a manager's desk
What is In-Basket Training
200
Executive search firm that receives fees only upon successful placement of a candidate in a job opening
What is contingency search firm
200
Popular performance appraisal method that involves evaluation input from multiple levels within the firm as well as external sources.
What is 360-degree feedback evaluation
200
Job evaluation method in which the raters assign numerical values to specific job factors, such as knowledge required, and the sum of these values provides a quantitative assessment of the job's relative worth
What is the point method
200
Agreement by which a company agrees to withhold union dues from members' paychecks and to forward the money directly to the union
What is checkoff of dues
300
Process of monitoring and measuring a firm's internal processes such as operations, and then comparing the data with information from companies that excel in those areas
What is benchmarking
300
Structured interview in which applicants are asked to relate actual incidents from their past relevant to the target job
What is behavioral interviews
300
The step in the performance appraisal process that comes after the company identifies specific performance appraisal goals
What is establishing performance criteria and communicating them to employees
300
Compensation paid to employees for working long periods of time or worker under dangerous or undesirable conditions
What is premium pay
300
Process in which a dispute is submitted to an impartial third party for a binding decision
What is arbitration
400
Consists of all learning experiences provided by an organization resulting in upgrading skills and knowledge required in current and future managerial positions
What is management development
400
Method of conveying both positive and negative job information to an applicant in an unbiased manner
What is realistic job previews
400
Evaluation appraisal error that occurs when employees are incorrectly rated near the average or middle of a scale
What is the central tendency error
400
Compensation plans that result in the distribution of a predetermined percentage of the firm's profits to employees.
What is profit sharing
400
Issues that may be raised, but neither side may insist that they be bargained over
What is permissive bargaining issues
500
Act that provides states with the flexibility to develop streamlines systems in partnership with local government. Focuses on meeting the needs of the businesses for skilled workers and to satisfy the training, education, and employment needs of individuals.
What is the Workforce Investment Act
500
Process of actively recruiting employees from competitors
What is poaching
500
Performance appraisal method that compares each employee's performance to a predetermined standard or expected level of output
What is work standards method of performance appraisals
500
Most significant law affecting compensation with the purpose of establishing minimum labor standards on a national basis and to eliminate low wages and long working hours. It also required record keeping, and provides standards for child labor
What is FLSA (Fair Labor Standards Act)
500
Union federation consisting of seven unions that broke from the AFL-CIO and formally launched a rival labor federation representing about 6 million workers in 2005
What is the change to win coalition
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