Ch.2
productivity
the amount of work an employee accomplishes in a specific period of time
productiivity standards is the criteria that defines the acceptable quantity of work to be completed by employees
variable labour force
labour costs that vary according to the amount of business
Job bidding
process of posting a list internally for employees to sign when they are interested in open positions
management sucession plan
a written plan that identifies readiness or skills required for managers to move up in the organization
succession chart
management tool used t plot anticipated succession in an organization by position
Seasonality
A concept used in forecasting that describes the highs and lows of business sales on the basis of seasonal demand for products or services
Bottom-up forecasting
Forecasting technique based on estimates made by managers in each department. these estimates are then combined to create an estimate of human resources needs for the entire property
job posting
internal or external notice of job opening
pre-recruitment process
sequence of recruiting steps that take place before advertising positions or posting notices
top-down forecasting
forecasting techniques for human resources based on quantitative and statistical approaches
Staffing guide
a system used to establish the number of workers needed
external recruiting
process of seeking applicants from outside the property to fill open positions
labour demand
the need for human resources in a particular job market
recruitment
process of attracting a pool of qualified job candidates from which an organization may select individuals to best meet its job requirements
trend analysis
forecasting technique for predicting the future based on past performance
team building
a process of designing jobs that views employees as members of work groups rather than as individuals
human resoucre information system HRIS
computerized method of collecting, maintaining , organizing, analysing and reporting information on human resources and positions in an organization
the supply of human resources in a particular job market
replacement chart
a management tool that estimates the internal supply of employees for a particular position
trend line forecasting
a simple forecasting method that estimated future sales on the basis of sales made during similar past periods
internal recruiting
process of seeking applicants from inside the property to fill open positions
management inventory
a list of the problem solving and management skills of current managers and management candidates that is used to identify candidates for internal recruitment
skills inventory
A list of skills, abilities, qualifications and career goals of current employees that is used to identify candidates for internal recruitment