leadership skills
Motivation
How they use feedback and acknowledgment to inspire productivity
Why is it important to manage your time well?
So you know what matters and do it as effectively and efficiently as possible.
What is your part in creating the conflict or in keeping the conflict going?
Be aware of your own behavior.
We involve all people who have a stake in or knowledge about the topic.
Many groups make a big mistake from the start of problem solving: they leave out people who have knowledge about or a stake in the results.
Initiative
You step up and take action without being asked. You look for opportunities to make a difference
Communication
How they encourage team members to express concerns and ideas
How do you do decide which tasks to do first?
All things being equal, and as long as the work matters, it's best to prioritize according to urgency at first.
Do you need to be prepared to change your perspective?
Sometimes we just need to change our perception or our perspective on a problem in order to change the approach we take to solving it
We expressly state our hopes for the organization and specific hopes for each major project or decision.
If you aren’t clear about where you want to go, you won’t get there. You need a set of guiding objectives with which participants can align themselves.
Creativity
You are an original thinker and have the ability to go beyond traditional approaches.
Integrity
How they handle confidential information, manage work relationships and follow company policies to set a good example for their team
You’ve got several projects on the go. How do you know what to do?
All other things being equal, as far as possible, do one project at a time - the one that is most most pressing right now.
Is the conflict related to work roles or is a personal element involved?
This question requires you to be perfectly—and perhaps brutally—honest with yourself. Are you dragging personal animosity into what should be a strictly business situation
We listen to each person’s thoughts and feelings about a topic to withstand the real issue.
Too many organizations start to solve a problem or decide on a course of action before they understand the real issue
Resourcefulness
You adapt to new/difficult situations and devise ways to overcome obstacles.
Delegation
How they identify employees’ strengths and weaknesses to assign duties
How do you prepare for the day ahead?
Using the Do It Tomorrow principle you should know what work you have planned for the day - everything that you wrote on your task list yesterday.
Have you tried looking at the situation from another point of view
I know it is hard, but sometimes it really does help if you hop down off your own “high horse” and try to look at things through the eyes of the person with whom you are at odds
When we review our choices, we listen to everyone’s negatives and positives on each option before deciding.
Ideally, each team member should express something negative and something positive about each option
Analytical Thinking
You can use logic and critical thinking to analyze a situation.
Good leaders
Good leaders add value to the company by fostering a collaborative environment and welcoming new ideas.
How do you manage email?
One day at time.
Is the conflict deflecting your colleagues from focusing on the work to be done
f the conflict is of the type that it will keep your colleagues from getting their work done, then it must be addressed.
We monitor whether our decisions are working and promptly modify them as needed.
it is important to set a specific time frame in which to assess how well your decision is working. Be aware that situations change
Determination
you are persistent and do not give up easily