effective communication skills
What are interpersonal skills?
These are the skills people use to interact and work with others
Define the term critical thinking.
Critical thinking involves looking closely at a situation and weighing possible outcomes before determining a solution.
Differentiate between health and wellness.
Health is an overall condition in reference to illness or disease. People in good health are free of illness or disease. Wellness involves making lifestyle choices that contribute to good physical, mental, and social well-being.
what are values?
a person's principles or standards of behavior; one's judgment of what is important in life.
whats a short term goal?
Short-term goals are achievable in the immediate to near future
what is non-verbal communication?
Communication without the use of spoken language. Nonverbal communicationincludes gestures, facial expressions, and body positions
what are Human Resources?
Human resources are resources that come from oneself or other people. Examples include knowledge, time, energy, and abilities.
what are two reasons for human services workers to be concerned with maintaining a neat appearance?
neat appearance, achieving and sustaining a healthy weight is important to promote wellness. Getting enough sleep and avoiding health hazards are also very important ways to promote wellness. Being in good health and living a healthy lifestyle gives people more energy to complete the tasks they need and want to do
what are priorities?
a thing that is regarded as more important than another. what you consider important and needs to be done 1st
what are long term goals?
Long-term goals are major goals that may take months or even years to achieve.
is it more important to be a good listener or a good communicator?
its important to be good at both you don't want to misunderstand something because your not listening and its important to communicate clearly.
why is the problem solving process important?
because theres certain ways you can behave in the work place and solve for a problem.
whats the importance of being in energy balance to maintain a healthy body weight?
Good body weight to mantain that energy
What does it mean to be accountable in decision making?
People who are accountable acknowledge, accept, and make decisions or actions in regard to themselves or a given topic.
What are S.M.A.R.T. goals?
human services workers help their clients write specific, measurable, attainable, relevant, and time-bound (S.M.A.R.T.) goals
what are the types of effective communication?
written communication, non-verbal communication, verbal communication, internet communication
What are the steps of the problem-solving process?
problem-solving process. This includes defining and analyzing the problem, setting and implementing goals, and monitoring and evaluating the plan.
Why is it so important for human services workers to get enough sleep each night?
Be wide awake so you dont make mistakes
Differentiate between a person’s values and priorities.
A person’s values are those things that are considered to be important in life. Examples of values may include family, education, health, religion, happiness, love, or money. Values help determine a person’s wants and priorities, or the things that are most important to him or her.
How do short- and long-term goals differ?
short term goals are attainable in the near future and Long terms are goals for the future.
what are Assertive communicators?
people who freely express their thoughts, ideas, and feelings respectfully and allow others to do the same.
Describe how the problem-solving process is cyclical in nature.
The problem-solving process is cyclical in nature. In other words, unless the problem is eliminated or solved, a problem may need “tweaking.””
whats 1 hazards that pose harmful effects on people’s health and wellness?
tobacco - lung disease, cancer in throat and teeth.
whats the difference between needs and wants?
Needs would be defined as goods or services that are required. This would include the needs for food, clothing, shelter and health care. Wants are goods or services that are not necessary but that we desire or wish for.
why is it important to set a long term and short term goal?
Setting goals gives you long-term vision and short-term motivation . It focuses your acquisition of knowledge, and helps you to organize your time and your resources so that you can make the most of your life.