Building
Relationships
Relationships
This is the most important thing you should do in the first few days of the semester to start building rapport with your residents
What is introduce yourself
This tool can help you stay connected with your residents on a group level, sharing important information quickly.
What is Group Me
This is one of the easiest ways to engage residents in a group activity or event
What is offering food or snacks
This is the first step to take when a conflict arises between residents
What is listen to both sides of the story
This term refers to fostering an _____ environment by ensuring all residents feel welcomed and respected
What is inclusivity?
This simple, daily gesture can help residents feel seen and heard, fostering a sense of community.
What is greeting residents by name
If a resident isn’t responding to your attempts to engage, you could try this method to reach them.
What is Door Knock
This type of event encourages bonding and interaction in a low-pressure setting, helping residents feel more comfortable.
What is programming event
This technique helps de-escalate a situation by showing empathy and allowing residents to express their feelings.
What is active listening?
This simple action encourages residents to feel involved and valued when they share something personal with you.
What is validating their feelings
When planning events for your residents, you should always take this into consideration
What is interests and preferences of your residents
This form of communication is the most personal and direct way to engage with a resident.
What is one-on-one conversations
This is key to making residents feel involved in the decision-making process about community events
What is asking for feedback or input
This type of resolution method involves finding a mutually agreeable solution that satisfies both parties involved.
What is mediation?
By offering this, you motivate residents to attend and participate in events without pressure.
What is offering incentives?
This action involves ____ listening to residents without judgment and helps build trust
What is active listening
This is a great question to ask your residents to check in with them while maintaining casual, open-ended dialogue
What is asking, "How’s your week or day going?"
This technique is often used to encourage shy or introverted residents to participate in group activities.
What is one-on-one interactions
This is often the role of an RA when resolving conflicts between residents.
What is a neutral mediator?
To increase resident participation, it helps to keep your events _____ and fun so they feel accessible.
What is informal or laid-back?
If you want your residents to feel comfortable coming to you, you should have a ______ policy
What is Open Door
When you send messages to your residents, it's important to balance this aspect with professionalism.
What is tone?
How many residence halls are on ODU campus ?
What is 14
This is a helpful practice for preventing future conflicts, which involves setting clear expectations at the start of the semester.
What is creating and discussing living agreements?
How many LLCs are on ODU campus ?
What is 14