Understanding Pops
Misconceptions & Stigma
Causality & Interconnected Systems
Stress & Burnout
Coping & Professional Resilience
100

What is one common misconception about people living in poverty?

That they are lazy or don’t want to work.

100

Which population is often misunderstood as “dangerous” despite data showing otherwise?

People living with HIV/AIDS

100

What is the relationship between mental illness and homelessness?

  • They reinforce each other — mental illness can lead to homelessness and vice versa.
100

Define stress.

  • The body’s natural response to challenges or demands.
100

Why is self-awareness essential for stress management?

  • It helps identify personal triggers and manage reactions effectively.
200

Mental illness only affects individuals from low-income backgrounds.

False

200

Define stigma in the context of human services.

  • A negative social attitude or prejudice that marginalizes or excludes certain groups.
200

Define “dual diagnosis.”

  • The co-occurrence of a mental health disorder and a substance use disorder.
200

What are two physical effects of long-term stress?

  • High blood pressure and weakened immunity.
200

What are two benefits of stress management?

  • Better relationships and improved emotional health.
300

Name one major systemic barrier faced by people with disabilities when accessing services.

Lack of accessibility, discrimination, or inadequate accommodations.

300

What is one way human services workers can reduce stigma when working with LGBTQ+ clients?

  • Use inclusive language and practice cultural humility.
300

How can poverty increase the risk for substance use or crime?

  • Through stress, limited resources, and survival behaviors.
300

What is burnout and why is it common in human services?

  • Emotional exhaustion due to chronic workplace stress and emotional labor.
300

How can physical activity reduce stress?

It releases endorphins and lowers cortisol levels.

400

Which population is often “first responded to” by law enforcement in behavioral health crises?

Individuals experiencing mental illness or substance use crises.

400

Why is trauma-informed care essential for survivors of violence or sexual assault?

It prevents retraumatization and promotes empowerment.

400

Which framework focuses on early intervention and prevention across systems?

Community-based prevention or continuum of care models.

400

Name two relaxation techniques recommended in Chapter 10.

  • Deep breathing, meditation, or progressive muscle relaxation.
400

Give one example of how to build a professional support system.

  • Peer supervision, mentorship, or joining professional networks, therapy
500

What model integrates behavioral health and substance use treatment to improve outcomes?

Integrated Care or ACT/FACT models.

500

Give one example of how systemic stigma can influence service delivery outcomes.

  • It can lead to underfunding, avoidance of services, or biased assessments.
500

What systemic solution helps reduce gaps between justice, health, and social services?

  • Cross-sector collaboration and integrated service networks.
500

What theory helps reframe irrational thoughts that contribute to stress?

Ellis’s Rational Emotive Behavioral Therapy (REBT).

500

What principle should guide all interactions in human services to promote equity and well-being?

  • Cultural humility and trauma-informed practice.
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