Destinations
Sales Techniques
Policy & Procedures
Random
100

Destination with salsa lessons and cooking classes.

What is Sirena Del Mar, Cabo San Lucas?

100

This technique involves assuming that the customer has already made a decision to buy, and asking them to get the process started. 

What is the Assumptive Close?

100

Required each month from each associate (may differ due to dates of hire).

What are minimum performance standards ?

100

Sunglasses, Bags, Koozies, Chapstick, ETC

What are Swag Items?

200

Destination with basketball, pickle ball, tennis, and sand volleyball courts on site. 

What is The Welk, San Diego? 

200

Pitching a guest both a stay and play and day drive?

What is a choice close?

200

Whoever books it, gets it. The credit goes to the Associate who secures the sale. 

What is the Be Back Policy?

200

Code 95822?

What is the lockbox code at Sac Zoo?

300

Adult only lap pool on site.

What is Desert Oasis, Palm Springs?

300

Where is the family from? Is this our first time here? When was our last vacation? 

What are discovery questions?

300

Document signed by each associate stating job expectations. 

What is the Eagle Flight Plan?

300

Location where you find discounted offers for associates on traveling, food delivery, auto care, apparel and accessories, theme park tickets, etc 

What is the benefit hub?

400

Destination with wood burning/etching as a daily planned activity? 

What is the Lodges at Timber Ridge, Branson Missouri ? 

400

A technique that salesman use to create the sense that their guest must act immediately if they wish to purchase your product or receive it for the best price. 

What is urgency?

400

An opportunity for you to share your feedback and express your thoughts on what it means to work for MVW. By completing it you are providing valuable input on how we continue to improve. 

What is the AES Survery?

400

Where you track your mileage, if you drive your personal car to the shift.

What is Concur?

500

Lowered thermostat, lowered light switches, lowered peephole/door latch, and wider doors. 

What is ADA accessible room? 

500

I understand how you feel, others have felt the same way, we've found out that...

What is the FFF technique?

500

Create the most successful, expansive, and immersive world of vacation and leisure experiences so our customers and associates can live fulfilling lives and in doing so continuously deliver value for our shareholders. 

What is Hyatt Vacation Clubs mission statement?

500

Devons training was based on what?

What is urgency and closing training?

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