Keys
The key that is used for lockouts
What is an EX key
Clocking in 5-15 minutes after your shift starts
What is being late?
What we use to find packages easier and what goes on it?
What is a green label with the residents full name, IHOAs initials, and the date?
A guest who lives on campus, do I need to sign them in and do they need a host?
What is no I do not need to sign them in and yes they do need a host?
This happens halfway during your shift and this person does it
What is the mid-shift walk and who is the mailroom office worker?
A resident does not know where their key is
What is a lost key?
Leaving the office unattended and unlocked to go somewhere else
What is a safety and security concern?
A package comes for someone who does not live in IH or anywhere on campus?
What is Return to Sender (RTS)?
a guest lives off campus and is with a resident, do they need to be signed in and what do they they need to be given?
What is yes and a guest badge?
This number is used for emergencies and should not be shared with residents
What is the RLCOC number?
A resident locked themselves out and the key is in their room
What is a lock out?
Inaccurately submitting time on PeopleSoft
What is time fraud?
The email receipt dropdown choice when logging a package
What is International House Mailroom?
The only time a guest does not need a host and the instructions given to them
What is Tuesday night coffee nights and told they must remain in the location of the coffee night and use the restrooms on the first floor?
These three things are to be completed at the end of your office shift no matter what time you are working. (not counting clocking out).
What is a shift report?
What is submitting my time accurately on PeopleSoft?
What is wiping down the work area with a wipe to keep the office clean and clear of dust?
a lockout key is issued for this long
What is 7 days?
The way to let RLC Frank know when you are available, unavailable, and your preferred availability
What is updating my WIW availability preferences?
The first name and last name of RTS on Starrez
What is
Last name:RTS
First name: ihouse
The person who checks the express checkout bin and checks out old guests and deletes overdue reserved guests
What is the opening ID checker shift?
I have trouble clocking into the ipad during my shift, I should...
What is noting this on my shift report with detail so the RLC can fix it?
The roomspace where the IH spare keys are located on StarRez
What is I House-Sparekeys?
The GPA requirement for this role?
What is a 2.5 GPA?
The RTS letter mail gets scanned into starrez
What is no, only packages?
The steps used to check in a guest and sign in a visitor who lives off campus
What is:
looking up the host, clicking visitors, 3 little dots, edit, changing status to arrived, and inputting the guest badge number then hitting save.
These are the times WIW shows I worked, what do I put on Peoplesoft?
4.01
4.08
3.94
3.95
4.05
What is:
4.0
4.1
3.9
4.0
4.1