Digital Experience
IAM Benefits
All in Operations
Outside Resources
Our People
99

This is how fast MOP Curbside timing should be.

What is 135 seconds?

99

How much PTO time a Certified Department Manager gets every twelve months.

What is 12 days.

99

Our organizational Breakfast OEPE goal is this every day of the week.

What is 120 seconds?
99

We should always do this before sending in a Fixit/Tech ticket.

What is troubleshooting?


99

We have our comm day every week on this day.

What is Thursday?

200

We offer this to help minimize close interactions and allows customers to order in a way that suits them.

What is contactless service

200

As a salaried employee I can put PTO into this every quarter.

What is a Sabbatical?


200

This metric effects OEPE the most.

What is our KVS time?

200

These 'fixit' items are defined as Urgent and require a phone call.

Walk in freezer/cooler down, water heater, sewage back up, sustained power outage 

200

This is the best way to get the job done in the restaurant.

What is delegate and follow up?

300

Our guests can get this deal every day for the entire year.

What is $1 large fry?

300

In order to get free meals our employees should use this.

What is ordering at the kiosk?

300

This is the new website where we can track things like time and attendance, MOP times, and peak OEPE.

What is home.myqsrsoft?

300

I should fill this out by Monday night if I'm consistently having issues with anything in my restaurant. 

What is the 'weekly restaurant concerns' form on our website?

300

This type of person will issue a challenge to help others rise to the occasion.

What is a motivator?

400

This is the most common missed item for delivery.

What is the Classic Big Mac Pack?

400

To be eligible for a raise or bonus we must meet these organization targets.

What is Labor, FOB, OEPE, Complaints quintiles and VOICE quintiles.

400

I will receive some of these visits but the amount of them is dependent on my PACE standing also referred to as 'OMNI' channels.

What are Drive Thru, Delivery, In Restaurant and Curbside visits?
400

This is the best way to know what's going on from week to week in the organization.

What is reading the weekly email?

400

I set these up for myself and from the organization to achieve. 

What are goals?

500

These are asked for the VOICE when looking at EAD 'Experienced as designed'.

Did we ask the guest if using the McDonalds App and if so did we use their name?

500

These are the benefits we provide to our employees, name at least five.

Talk through answers.
500

These are the criticals for a food safety visit.

What are Pests, internal beef, chicken, eggs, steak and sausage, and fish temperatures, managers demonstrating food safety knowledge?

500

This is the only acceptable way for our crew to submit updates for their availabilities and time off requests.

What is the Altametrics app?

500

I am another word for "reliable" or even.

What is consistent?

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