Unit 1- Nature of Business Activity
Unit 2- Human Resources
Unit 3- Sources of Finance
Unit 4- The Role of Marketing
100

An analytical tool that helps managers to choose and devise various product and market growth strategies

Ansoff's Matrix

100

The number of people who are directly accountable to a manager.

Span of control

100

It is when a company reaches a point of production where they are not making any profit or loss

Break-even

100

The company that has the highest sales revenue of the whole market. 

Market leader

200

Refer to an increase in the average costs of production as a firm grows due to factors beyond its control. 

External dis-economies of scale

200

The official administrative and formal rules of an organisation that govern business activity. It involves prescribed rules and policies, standardised procedures and formal hierarchical structures.

Bureaucracy

200

An annual financial statement that contains information on the value of an organisation’s assets, liabilities, and the capital invested by the owners.  

Balance sheet

200

The act of distinguishing a business or its products from rivals in the industry. 

Differentiation

300

The growing integration and interdependence of the world's economies, causing consumers around the globe to have increasingly similar habits and tastes. 

Globalisation

300

Culture, attitudes, traits, subordinates, task and time constraints

Factors influencing management and leadership style

300

Refers to the cash or liquid assets available for the daily running of a business. It shows the funds that are available for a business to pay its immediate costs and expenditure eg raw materials, wages and paying suppliers. 

Working capital

300

Activities designed to discover the opinions, beliefs, preferences of potential and existing customers. 

Market research

400

Tariffs (customs duties), quotas, subsidies, embargo's, technological and safety standards

Protectionist measures that governments can use to safeguard domestic businesses from foreign competitors

400
Growth of firms and subsequent increased bureaucracy, mergers and acquisitions and change in leadership. 
What are the causes of culture clashes in organisations?
400

Non-physical fixed assets that have the ability to earn revenue for a business, eg, brand names, goodwill, trademarks, copyright and patents. 

Intangible assets

400

This refers to organisations being able to take advantage of another channel of distribution as well as another source of revenue, greater flexibility for organisations to be able to respond more quickly to competitors, reduced packaging, fewer overheads, reduced overheads and increased choice and convenience for customers. 

The benefits of e-commerce

500

Communication problems, added complexities, compliance costs, disclosure of information, bureaucracy and loss of control.

The disadvantages of being a public limited company

500

Job enrichment, job enlargement, job enlargement, empowerment, purpose, the opportunity to make a difference and teamwork. 

Non financial motivators

500

It is the sales revenue minus the cost of good sold 

Gross profit

500

involves temporarily reducing price in an attempt to force rivals out of the industry as they cannot compete profitably. The strategy often stems from a price war, whereby firms compete by a series of intensive price cuts. 

Predatory pricing or destroyer pricing

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