Unit 1- Nature of Business Activity
Unit 2- Human Resources
Unit 3- Sources of Finance
Unit 4- The Role of Marketing
Unit 5 Operations Management
100
An analytical tool that helps managers to choose and devise various product and market growth strategies
What is Ansoff's Matrix
100
The number of people who are directly accountable to a manager.
What is a span of control?
100
An investment appraisal technique that calculates the total discounted cash flows, minus the initial cost of an investment project. If this figure is positive, then the project is viable and should be undertaken.
What is Net present value
100

The company that has the highest sales revenue of the whole market. 

What is market leadership?
100
A modern adaptation of assembly line production whereby sets of tasks are completed by team.
What is cell production
200
Refer to an increase in the average costs of production as a firm grows due to factors beyond its control. 
What are external dis-economies of scale
200
The official administrative and formal rules of an organisation that govern business activity. It involves prescribed rules and policies, standardised procedures and formal hierarchical structures.
What is the meaning of bureaucracy? 
200

An annual financial statement that contains information on the value of an organisation’s assets, liabilities, and the capital invested by the owners.  

What is a balance sheet?
200

The act of distinguishing a business or its products from rivals in the industry. 

What is differentiation?
200
The process of identifying best practice in an industry, in relation to products, processes and operations. It sets the standards laid down by the best businesses in the industry for the organization to emulate.
What is benchmarking
300
The growing integration and interdependence of the world's economies, causing consumers around the globe to have increasingly similar habits and tastes. 
What is globalisation?
300
Growth of firms and subsequent increased bureaucracy, mergers and acquisitions and change in leadership. 
What are the causes of culture clashes in organisations?
300

Refers to the cash or liquid assets available for the daily running of a business. It shows the funds that are available for a business to pay its immediate costs and expenditure eg raw materials, wages and paying suppliers. 

What is working capital?
300

Activities designed to discover the opinions, beliefs, preferences of potential and existing customers. 

What is market research?

300

The concept of inter-generational equity, ie production enables consumption of goods and services today without compromising consumption for future generations. 

What is sustainability?
400
Tariffs (customs duties), quotas, subsidies, embargo's, technological and safety standards

What are protectionist measures that governments can use to safeguard domestic businesses from foreign competitors?

400
Culture, attitudes, traits, subordinates, task and time constraints
What are factors influencing management and leadership style?
400

Non-physical fixed assets that have the ability to earn revenue for a business, eg, brand names, goodwill, trademarks, copyright and patents. 

What are intangible assets?

400

This refers to organisations being able to take advantage of another channel of distribution as well as another source of revenue, greater flexibility for organisations to be able to respond more quickly to competitors, reduced packaging, fewer overheads, reduced overheads and increased choice and convenience for customers. 

What are the benefits of e-commerce?

400
means that the manufacturing or provision of a product relies heavily on machinery and equipment, such as automated production systems. Hence the cost of such machinery and equipment accounts for a large proportion of the organisations costs. 
What is capital intensive?
500
Communication problems, added complexities, compliance costs, disclosure of information, bureaucracy and loss of control.
What are the disadvantages of being a public limited company?
500
Job enrichment, job enlargement, job enlargement, empowerment, purpose, the opportunity to make a difference and teamwork. 
What are examples of non financial motivators
500

A business could be making a loss but has plenty of cash, or it could be profitable but lack working capital.

What is the difference between profit and cash flow?
500
involves temporarily reducing price in an attempt to force rivals out of the industry as they cannot compete profitably. The strategy often stems from a price war, whereby firms compete by a series of intensive price cuts. 
What is predatory pricing or destroyer pricing?
500
Availability, suitability and cost of land/labour, proximity to customers, access to raw materials, government incentive and limitations. 
What are the quantitative reasons for a specific location of production?
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