Intro to HR
assesses the current and future capacity of a business’s workforce and sets out actions necessary to meet the business’s future human resource needs.
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What is a Human Resource Plan?
A pyramid-shaped system that ranks employees by authority, status, and responsibility, establishing a clear chain of command from top leadership to frontline staff.
What is level of hierarchy?
Planning, organizing, directing, and controlling.
What are the 4 functions of management?
Salaries and wages, Commission, Performance-related pay (PRP), Profit-related pay, Employee share-ownership schemes, Fringe payments
What are financial rewards?
The process of transferring information, ideas, or messages from a sender to a receiver within a business.
What is Internal communication?
This takes place when an employee is dismissed because a job no longer exists.
What is Redundancy?
The formal line of authority and communication within an organization, showing who reports to whom and how instructions are passed through different levels of management.
What is the chain of command?
A leadership style in which managers take decisions in what they believe are the best interests of their subordinates.
What is paternalistic leadership?
A hierarchy of needs shown as a triangle with basic needs shown at the bottom and his so-called higher needs towards the top.
What is Maslow's Hierarchy of needs?
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What are barrier to communication?
The ability of people to move to jobs in different areas or in different occupations
What is labor mobility?
A system under which an organization uses complex rules and procedures which can cause slow decision making and may reduce its efficiency.
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What is bureaucracy?
Type of leadership that exists when managers keep control of information and make major decisions alone.
What is autocratic or authoritarian leadership?
A theory that states that people were motivated solely by money.
What is Taylor's Motivational Theory?
Official channels to transmit information on behalf of an organization.
What is formal communication?
based on flexible, temporary or freelance jobs, often involving connecting with clients or customers through an online platform
What is the gig economy?
This gives greater authority to empower employees lower down the organizational structure.
What is decentralization?
Exists when a leader adjusts his or her type of leadership to best suit a particular activity or task.
What is situational Leadership?
The theory stating that hygiene factors do not lead to motivation, but without them employees may become dissatisfied.
What is Herzberg's Motivation-Hygiene theory?
Spoken, written, electronic, visual
What are methods of communication?
This exists when a business allows its employees to work flexible hours.
What is Flexi-time?
As an organization reduces the number of levels of hierarchy through this process.
What is delayering?
Takes place when managers allow subordinates freedom to make their own decisions.
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What is Laissez-faire Leadership?
Motivation depends on employees’ expectations of the results of their efforts. Motivation = Expectancy × Instrumentality × Valance
What is Victor Vroom's expectancy theory?
Takes place either up or down the organizational structure.
What is vertical communication?