Chatbot Performance Issues
Natural Language Processing (NLP)
AI Models & Architectures
Data & Biases
Ethical & Computational Considerations
100

This term refers to the delay in the chatbot’s response time, affecting customer experience.

What is latency?

100

The first step in NLP that breaks text into individual words.

What is lexical analysis?

100

This type of neural network is used in RAKT’s chatbot but struggles with long-term dependencies.

What is a recurrent neural network (RNN)?

100

A chatbot trained only on certain demographics may exhibit this type of bias.

What is sampling bias?

100

Ensuring chatbot transparency helps address concerns related to this ethical principle.

What is accountability?

200

The chatbot struggles with understanding subtle meanings in language due to this problem.

What are linguistic nuances?

200

The step in NLP that ensures the chatbot understands sentence structure.

What is syntactic analysis?

200

RNNs suffer from this problem, making it difficult to retain long-term dependencies.

What is the vanishing gradient problem?

200

If chatbot training data reflects outdated information, this type of bias occurs.

What is historical bias?

200

A chatbot leaking personal user data violates this ethical concern.

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300

The chatbot’s training data lacks variety, leading to poor accuracy in responses.

What is dataset bias?

300

This NLP stage ensures chatbot responses consider the larger conversation context.

What is discourse integration?

300

This improvement to RNNs helps with long-term memory by using gates to control information flow.

What is long short-term memory (LSTM)?

300

This bias occurs when chatbot training labels are too vague or inaccurate.

What is labeling bias?

300

To improve chatbot performance, training often requires powerful GPUs or this specialized processor.

What is a tensor processing unit (TPU)?

400

A major problem arises from the chatbot’s simplistic structure, preventing it from handling complex interactions.

What is poor architecture?

400

The final NLP step, where cultural and social meaning of words is analyzed.

What is pragmatic analysis?

400

This algorithm, used in transformers, enables the chatbot to understand word relationships within sentences.

What is the self-attention mechanism?

400

If a chatbot only understands formal speech and not slang, it suffers from this.

What is linguistic bias?

400

The chatbot’s training phase is computationally demanding because it requires large amounts of this.

What is data?

500

The chatbot’s computational limitations slow down processing and response generation.

What is insufficient processing power?

500

This advanced NLP model, used in GPT-3, improves chatbot responses by capturing relationships between words.

What is the transformer neural network?

500

Instead of RNNs, many modern chatbots use this AI model for improved efficiency and scalability.

What is a transformer neural network?

500

The chatbot’s dataset must avoid bias and be diverse to maintain this essential quality.

What is fairness?

500

RAKT’s chatbot must be designed to avoid spreading false information, which relates to this ethical challenge.

What is misinformation and manipulation?

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