Personal Development
Intercultural Understanding
Effective Communication
Ethics
Ethical Decision-Making
100

This refers to improving your skills, mindset, and habits to become more successful personally and professionally.

What is personal development?

100

This means respecting and appreciating differences between cultures.

What is intercultural understanding?

100

This type of communication includes body language, eye contact, and facial expressions.

What is nonverbal communication?

100

Ethics are the moral principles that guide a person’s ______.

What is behavior?

100

The first step in ethical decision-making is to identify this.

What is the problem?

200

Setting these helps people stay focused and motivated toward future success.

What are goals?

200

This skill helps people understand and share the feelings of others from different backgrounds.

What is empathy?

200

Listening carefully, asking questions, and giving feedback are all part of this skill.

What is active listening?

200

Being truthful and honest in all situations demonstrates this ethical trait.

What is integrity?

200

Considering the possible results of each choice means thinking about these.

What are consequences?

300

This type of goal is Specific, Measurable, Achievable, Relevant, and Time-bound.

What is a SMART goal?

300

Misunderstandings between people from different cultures often happen because of these.

What are communication barriers?

300

This communication style clearly expresses thoughts and opinions respectfully.

What is assertive communication?

300

Copying another person’s work and claiming it as your own is called this.

What is plagiarism?

300

Before making a decision, a person should evaluate different ______.

What are options?

400

This skill allows a person to recover from challenges and setbacks.

What is resilience?

400

Learning about traditions, customs, and beliefs helps improve this in diverse environments.

What is cultural awareness?

400

Speaking too quickly, interrupting others, or not paying attention are examples of these.

What are poor communication habits?

400

A workplace code of ethics is designed to guide employees in making these.

What are ethical decisions?

400

After making a decision, it is important to do this to learn from the experience.

What is reflection?

500

Employers value this quality because it means workers can be counted on to complete tasks and meet expectations.

What is responsibility?

500

Treating people unfairly based on stereotypes or assumptions is called this.

What is discrimination?

500

This workplace skill helps teams work together effectively to solve problems.

What is collaboration?

500

This occurs when personal interests interfere with professional responsibilities.

What is a conflict of interest?

500

Making decisions based on fairness, honesty, and responsibility demonstrates this.

What is ethical behavior?

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