Payroll
What day and time is payroll due to Susan Layman each week?
Monday 9am
How long is a typical IBHS authorization from Carelon?
6 months
What does EAP stand for
Employee Assistance program
What is Supervision
A time to meet with a clinician to have a clinical conversation about the cases assigned.
Where do you enter mileage reimbursement information
Concur (intranet)
What time are notes due to be complete each week?
3pm on Monday!
What does CSR stand for?
Continued Stay Request
What is a 403B
A retirement program for a nonprofit organization (401 K)
Who do you send supervision notes to once complete?
Lisa Wessling
When are monthlies due
15th of the following month.
How do you correctly make an error on an encounter form?
one single line through the error, sign your full name with credentials, make correction.
What is the max hours a BHT can work per day?
8 hours
How many free counseling sessions a year is a Merakey employee able to get through the EAP?
3 free sessions a year, per issue.
If a BHT works 20 hours per week consistently for a month, how many supervisions do they need that month?
1- individual
1-group
How often do CANS need completed in Kidnet
Who do you let know if you have had an issue occur and payroll will not be in on time?
Susan Layman
How long do you have to complete the initial assessment on an Individual Client
15 days
If an employee contributes at least 4% of their wages to their retirement plan, how much does Merakey match?
2%
1- individual
3- groups
How many days is a treatment plan good for
180 days
We bill in units, what amount of time is a unit.
15 minutes
What is a peer consult
When a Dr. from Carelon schedules a call with the BC who completed the packet to discuss next steps on the case, resources, and the hours being requested.
What is the log in and password information for the resources for living website?
Log in- Merakey
Password- EAP
How many direct observations does a brand new BHT need each year, and when should they be done.
6
every other month
Name All Admin Staff for our IBHS program and their titles
Courtney Rieger- IBHS Director
Amanda Gelder- IBHS Clinical Director
Marissa Proviano- Utilization Coordinator
Lisa Wessling- Office Manager
Susan Layman- Administrative Assistant