Product Types
Pricing Concepts
Promotion Mix
Service Characteristics
Direct and Digital Marketing
Marketing Strategies
100

Laundry detergent and candy are examples of ________ products.

convenience products

100

Costs that remain the same regardless of production levels are known as ________.

fixed costs

100

Issuing 50% off coupons for the first 100 buyers is an example of ________.

sales promotion

100

Services that cannot be stored for later sale or use demonstrate ________


perishability

100

Marketing messages delivered to on-the-go consumers via mobile devices are examples of ________.

Mobile Marketing

100

Adding cinnamon, pumpkin, and vanilla flavours to soy milk is an example of ________.

line extension

200

Products distributed exclusively in one or a few outlets per market area are known as ________.

specialty products

200

pple's strategy of charging high prices for new products and reducing them over time is called ________.

market-skimming pricing

200

A company's sales team making personal presentations to consumers is an example of ________.

personal selling

200

The characteristic of services where quality depends on how, when, and where they are provided is called ________

variability

200

Sending highly targeted emails to customers who recently donated is an example of ________.

Direct Mail Marketing

200

Using an existing brand name for a new product category is called ________

brand extension

300

Industrial products are classified as ________ products.

products used in production or business operations

300

Selling products below cost to eliminate competitors is an example of ________.

predatory pricing

300

A firm using press releases to maintain a positive corporate image is employing ________.

public relations

300

The simultaneous production and consumption of services is known as ________.

inseparability

300

Technologies that allow consumers to shop directly from TV ads are referred to as ________.

Direct Response TV Advertising

300

A firm using Seattle’s Best Coffee and Starbucks locations to target different customer segments is practicing ________.

multibranding

400

Products that are purchased less frequently and require careful comparison on suitability, quality, and price are called ________.

shopping products

400

Adjusting prices frequently based on customer behaviour or market conditions is called ________.

dynamic pricing

400

Marketing messages delivered via platforms such as Facebook and Instagram are part of ________.

social media marketing

400

The inability of customers to evaluate services before purchase highlights the characteristic of ________.

intangibility

400

Online platforms that allow customers to interact and provide feedback on product design are examples of ________.
 

interactive marketing

400

1. What does STDP mean in marketing? 

2. A company’s approach of focusing marketing messages toward specific buyer segments is called ________.


1. Segmentation, Targeting, Differenatioan, Positioning

2. targeted marketing

500

Products consumers rarely think about, such as life insurance or funeral services, are called ________.

unsought products

500

A pricing strategy where a firm offers a base product at a low price and charges more for essential add-ons is known as ________.

captive-product pricing

500

Sending targeted promotional emails to individuals who previously interacted with the brand is an example of ________.

permission-based email marketing

500

A dentist’s ability to provide the same level of care during every visit reflects a focus on ________.

service consistency

500

The practice of tracking consumer behaviour online to deliver personalized ads is called ________.

behavioural targeting

500

Creating content so engaging that people share it willingly online refers to ________.

viral marketing

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