REVIEWING TRANSFER
If request is submitted again within 30 days
What is a duplicate?
Transfer Request with Genoa as the pharmacy
What is RPh Call Needed?
No RX rcvd - close comm line with
What is See New Request?
True/False
Prescriber address is required for Controls
What is True?
True/False
You only need the transfer RPh First name
What is False?
Multiple Transfer Requests with 1 medication on each task with same Pharmacy
What is merging?
Patient lives in AL/MS
What is place order on Growth AL/MS SharePoint?
True/False - PSC: blank = we do not send a PSC to MDO
What is False?
NTV ICD-10 code= what type of hold do we place
What is DR/Rx Question Hold?
True/False
Call may be monitored statement is required
What is True?
If control medication is in Transfer Task
What is RPh Call Needed?
Transfer request for Pharmerica
What is No Fax/Verbal allowed?
If PSC: N what verse do we send
What is Verse 600?
Fax Back Indicates Rx at a different Pharmacy
What is a One-Time Courtesy Call?
True/False
You may LVM for Walgreens to obtain a clarification
What is False?
If patient states "please transfer all"
What is apply patient question hold?
AdvancedRX is a part of
What is CVS Caremark?
All transfer request rcvd - close md comm line with
What is IBT Recv'd?
No record of Pt= what type of hold
What is Apply a Pt question Hold
True/False
A Tech can verify Prescriber First and Last name
What is True?
Transfer request is to profile with a drop date that has passed
What is fill medication(s)?
Correct fax number for ESI?
What is 8773266391?
True/False No refills to transfer - close md comm line with No MD Response
What is False?
Optum Owned Pharmacy = what type of hold
What is RPH Call Needed
2 call attempts equals how many tries
What is 4?