Cultural Awareness & Sensitivity
A subsidiary of your company is located in India, a country known for its formality and hierarchical culture. One of your coworkers addressed their boss during the meeting by using their first name, which is disrespectful in their culture. In what way do you reply?
1
The 6 Dimensions of Culture model was created by who?
Hofstede
Why is cultural diversity important in leadership roles?
A) It fosters innovation and problem-solving
B) It increases employee turnover
C) It limits communication effectiveness
What is another word for cultural diversity people?
1. Multiculturalism
You and your colleague have been tasked with organizing a company event. How can you all demonstrate cultural awareness and sensitivity regarding religious diversity when planning this event?
Organize the event during a week day to minimize religious obligation conflicts
Consult with all employees about the menu making sure there are religious dietary restrictions and preferences
Assume that the event will run according to plan because it is only one day
2
List one of the techniques for respectfully and effectively communicating with those from diverse cultural backgrounds
1. Cultural Awareness
2. Active Listening
3. Use of Language
4. Avoid Assumptions
5. Be Open Minded/Adaptable
6. Empathy
7. Feedback/Clarification
8. Ask Questions
How does cultural diversity benefit leadership in the workplace?
A) By fostering inclusivity and understanding
B) By promoting uniformity
C) By decreasing productivity
B) By forming unity
True or false: Cultural Diversity is important because it creates a safe environment where they can be themselves
True
You are collaborating with a team member who has an indirect communication style. During a project meeting, your colleague provides hardly any feedback on how you can improve. How do you interpret their feedback?
3
What is a strategy for practicing Cultural Awareness in Marketing?
Answers may vary.
What impact does cultural diversity have on leadership effectiveness?
A) Enhances creativity and empathy
B) Decreases team engagement
C) Reduces cultural competence
A) Enhances creativity and empathy
What aspect of cultural diversity refers to the unique customs, traditions, and practices of a particular group?
A) Language
B) Religion
C) Ethnic identity
D) Cuisine
C) Ethnic Identity
While looking over resumes for a job, you notice the male applicants received more attention than female applicants. How do you deal with this?
Help female applicants adjust their resume to the hiring team’s needs
Implement a system where identifying information are removed from resumes before review.
Give hiring managers additional advice on recognizing and fixing unconscious biases in the employment process.
3
Name 3 of the 6 dimensions of culture
1. Power Distance
2. Individualism vs. Collectivism
3. Masculinity vs. Femininity
4. Uncertainty Avoidance
5. Long-Term Orientation vs. Short-Term Orientation
6. Indulgence vs. Restraint
How can leaders promote cultural diversity in the workplace?
A) By actively listening to diverse perspectives
B) By enforcing a homogenous culture
C) Google it
A) Actively listening to diverse perspectives
What countries did Isaac grow up overseas in?
1. China
2. Taiwan
3. China/Taiwan
4. Japan/Korea
3. China/Taiwan