Contact the Right Team
You should email this address for questions about your commission statement
ICLPayments@cydcor.com
True or False, When I have a negative balance on my stmt and the same amount is shown the following week, am I being deducted twice
False
I am missing a commission from my dashboard who do I reach out to?
Billing And Payment Financial Analyst
if you're unsure who your Billing & Payment Analyst is, email this team
What is Billpayteam@Cydcor.com
Statements are sent on what day?
Thursday
What tool in incent can you use to track an order
Owner Console +
Payment Questions
BillPayteam@cydcor.com
ICL Payments process for (Over / Under )300 offices
Over
True or False: Commissions can be spilt between multiple agents that made the sale
True
True or False, when I change my banking information, I should include Lalo, My HUB, my Cell phone on the email
True
Where can I get a sneak peek of my tablet overages for the week
Workforce Management
Question on an Event Deduction
Events@cydcor.com
When I reach out to ICLPayments with a question, what code should I include in the email
ICL Office Code
Used to track sales and productivity and generate reports
Qlik