FNOLs
Queue
Coverage
Liability
Damages
100

This is who we need contact to resolve liability during an FNOL. 

Who is the insured? 

100

This is the activity that generates when you need to handle a new claim that was filed online. 

What is the "Handle New Online Claim" queue? 

100

This is what we need to do to investigate a CC99. 

What is confirm payment and verify the date of loss? 

100

This is the type of loss that occurs when the wind blows a shopping cart into your vehicle. 

What is a comprehensive loss? 

100

This is what we call the GEICO partnered body shops. 

What are the ARX shops? 

200

This is where we direct State Farm when they call to report a claim. 

200

This is the resources used to formulate a response to a "Letter of Representation added" activity.

What is the ICS Toolbox?

200

This is what we call a change made to the policy by an insured. 

What is an endorsement? 

200

This is the process of settling a liability dispute between insurance companies. 

What is arbitration?

200

This is the team that attempts to recover damages in non-fault losses. 

What is PRU? 

300

This is the vehicle that you select first on an FNOL. 

What is the insured's vehicle? 
300
This is where you find the reason for the "Letter Returned for Edit" activity.

What is the notes tab? 

300

These are the documents needed to investigate a CC34.

What are the PORS/CANS?

300

This is when California proposition 103 applies. 

What is when we accept 50% or more liability?

300

This is the best inspection type we set for an insured when their vehicle is drivable but they do not want to use a partnered shop. 

What is the EPE?

400

This is who you assign a claim to if a claimant's attorney reports it and the claimant is injured. 

What is Casualty? 

400

This is the letter you send when you get the "California Proposition 103 Notification" activity.

What is the CL26? 

400

This is the form needed to investigate a CC50.

What is a UE119?

400

This is the liability decision when an insured slips on ice, flips their car 6 times, and wipes out a family. 

What is "At Fault - Loss of Control"? 

400

This is the daily limit when rental reimbursement coverage is capped at $3,000. 

What is $100? 

500

**BONUS QUESTION!!**

This is what Alex and Kaitlin will have by the end of the year if y'all don't stop stressing them out. 

What is lung cancer? 

500

This is what you need to verify when you receive a "VIN Change Notification" activity.

What are the VIN on the policy and in the inspection photos? 

500

This is the coverage that is afforded under section 1 of the GEICO Casualty A30MD(11-18) if an insured is driving for UBER. 

What is the state minimum financial liability limit? 

500

This would be Liam's breach if he hadn't gotten his brakes replaced. 

What is "failure to maintain a safe vehicle"? 

500

This is why you would set an inspection in a key/fob loss. 

What is when the vehicle needs to be re-keyed. 

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