One-Stop
When and where was our last Annual One-Stop Partner Training?
What is December, 2019 at College of Southern Idaho.
Who is Idaho's American Job Center?
What is Idaho Department of Labor.
What does AJC stand for?
What is American Job Center.
Where can you find our local customer recourse packet?
Where is at the front desk or on the O Drive.
18 year old Mike comes into the local office looking for work. He stated he has only ever worked farm labor and his only parent is now incarcerated. What other partner agency might be able to assist Mike get into the workforce?
What is Community Council of Idaho (CCI). BONUS!
Bonus: What program might Mike be eligible for with Community Council of Idaho?
Answer: What is the YouthBuild program.
Who from IDOL should attend the annual in-person partner trainings?
What is WIOA, UI, ES and Veteran staff.
In the state of Idaho, we have both Comprehensive and Affiliate One-Stop Operators. Which is located in Twin Falls?
What is a Comprehensive One-Stop Center.
What does OSO stand for?
What is One-Stop Operator.
Funding for Employment Services (ES) comes from?
What is Wagner-Peyser program.
A 28 year old customer comes into the local office and stated he is looking for work, but finding it challenging as he never finished high school or obtained his GED. What partner services might we available to the customer?
What is Adult Basic Education (ABE).
Who oversees compliance of the One-Stops in the state of Idaho?
What is Workforce Development Council.
How many Core Program Partners are there in the One-Stop Program?
What is 6.
What does BEP stand for?
What is Basic Employment Plan.
Funding for our Workforce Innovation Opportunity Act (WIOA) comes from?
What is Title 1B program.
A mother calls in to IDOL and states her daughter is new to the area and is actively looking for work. She stated that her daughter is legally blind, but can see a bit. What partner services might you refer her to?
Idaho Commission for the Blind & Visually Impaired (ICBVI), Vocational Rehabilitation (VR) or Idaho Educational Services for the Deaf and Blind (IESDB)
Our MOU states we will provide both physical and programmatic access to customers. What online website should we be referring customers to, to see what services may be available to them?
What is Livebetteridaho.org
What are the One-Stop Operators primary role?
What is to Coordinate Service Delivery among the One-Stop Partners to delivering a “seamless” customer service experience.
What does SDA stand for?
What is Service Delivery Area.
What website can you go to, to get contact information for our partners?
What is LiveBetterIdaho.org.
A customer comes into the local office looking for work. He states he has been on Workers' Compensation for 6 months and is unable to go back to his previous position because of his injury related physical condition. What partner service might you refer the customer to?
What is Idaho Industrial Commission (IIC)
What does a Comprehensive One-Stop Center do that an Affiliate One-Stop Center does not?
While both offer our customers the best possible access to services, the answer is:
What is:
- hold annual training for cross training of partner services
- hold quarterly meetings to identify and remove barriers to seamless delivery of services to participants and employers
- Establish a business outreach team from among SDA one-stop partner staff
- Provide a quarterly report to the WDC One-Stop Committee with summary of partner meetings, trainings, coordinated outreach
- You can find more about the requirements on our MOU at: https://epic.labor.state.id.us/Field/SiteAssets/SitePages/OneStopSystem/One-Stop%20Operator%20MOU%20Executed%207-21-2017
DAILY DOUBLE!
Can you name 4 of the 6 Core Program Partners in the One-Stop? (Scroll Down)
WIOA Title I.B Adult
WIOA Title I.B Dislocated Workers
WIOA Title I.B Youth
WIOA Title II Adult Education and Literacy
WIOA Title III Wagner-Peyser
WIOA Title IV Vocational Rehabilitation & Commission for the Blind
What does WDC stand for?
What is Workforce Development Council.
What is Idaho Department of Labor's Vision?
What is to be Idaho's trusted leader in delivering workforce services.
A customer comes into the local office and indicates they are looking for part-time work. The customer states she is in good health, but at 60 years old, she is more limited then she used to be. What partner services might be available to the customer?
What is Senior Community Service Employment Program (SCSEP).