RED
TRUE OR FALSE: The primary and secondary identification information for single cash transactions (i.e., withdrawal, exchange) of $10,000.01 or more must be recorded within ENCORE?
FALSE
Branch practice(KIN) we do encourage you to input both ID so we can get use to inputting IDs correctly.
10 some of the new Passports numbers only include 9 in that case add 0 to the beginning of the number.
What is the max character limit in the ID number field?
35
Is Navy Federal Debit Card considered a Primary ID?
Yes, if PIN has been entered!
What can be used to assist in making a positive ID on an individual.
ID Checking Guide
TRUE or FALSE: If a non-member is conducting a credit transaction for a member we MUST have ID for non-member.
FALSE
If the member uses their Navy Federal debit card or CUCARD with PIN verification on the VeriFone PIN pad (Encore Only) do you need a photo ID?
No, unless red flags are present.
TRUE or FALSE: Unaccompanied minors may request an instantly issued debit card or assistance with Mobile and Online Banking with proper identification.
What must be included in the ID number, if member presents a State ID?
The state abbreviation
Who is subject to all Bank Secrecy Act (BSA) requirements that apply to cash transactions?
Members and Joint Owners.
If a major credit or debit card is being used as a secondary ID, What needs to be documented?
The last four digits of the card needs to be documented and the card payment network (e.g., CCVISA5678)
List 4 types of primary Identification.
Navy Federal debit card or CUCARD with PIN verification on the VeriFone PIN pad (Encore Only)
State-issued driver's license
State-issued identification card
U.S. military-issued ID (e.g., active duty, retired, dependent)
U.S. government-issued agency ID (bearing a photograph)*
U.S. government-issued military contractor's ID
U.S. passport and passport card
Foreign-issued passport
Foreign-issued driver's license for a specific country*
International driver's licenses are not acceptable, as they are not issued by a U.S. or foreign government agency.Foreign-issued government IDs that are not in English are not accepted.Other document issued by a U.S. or foreign military installation bearing a photograph*
Other document issued by a U.S. or foreign government bearing a photograph*
If a Navy Federal debit card (VSCC) is being used as a secondary ID, what needs to be documented?
The last 4 digits of the card.
TRUE or FALSE: If a Navy Federal debit card (VSCC) is being used as a primary ID (PIN verified), you MUST document the card number in ENCORE.
FALSE
When the type of identification presented is not listed in the applicable ID Type dropdown menu, what procedures are followed?
unlisted ID procedures.
What can be used as a secondary ID.
Major credit or debit card
Vehicle registration
What two monetary transactions have specific documentation requirements?
1. Completing IRA withdrawal vouchers.
2. Processing wire transfer requests.
If a Navy Federal debit card or CUCARD was swiped to initiate a transaction, what else is needed to complete the CTR?
A primary form of ID (e.g. Photo ID)
What ID information is needed for debit transactions (e.g., cashier's check, transfer) of $10,000.01 or more that do not involve cash?
Primary and Secondary ID must be entered in ENCORE
Foreign government issued identification in non-English are not accepted, only exception is...
An exception may be made for members with an established Navy Federal relationship if the non-English identification is issued by a foreign government agency and appears to be authentic. This exception can only be made by a team leader or SMSR.