Deductibles
Terms
Customer service
Ckit
Codes
100
What is a deductible?
The amount you pay before your plan pays anything aka co insurance.
100
What is a C-pap considered?
DME
100
How many minutes can go by without you checking on a caller?
What is 2 mins.
100
This ckit document is for call coverage. What is the ckit number?
PP2538
100
Lola was chewed by a velociraptor. What is the code for Ambulance response and treatment?
A0998
200
Where in Facets do you find the deductibles?
Deductible tab.
200
The amount paid after deductible is ___?
Co-insurance
200
Vince McMahon calls from WWF media. Can we disclose claim information?
What is NOOOOOOOOOOOOO.
200
What is the ckit number for precertification?
PP1333
200
What is the code used if you are bitten by a shark?
What is W56.41xS
300
What is my individual deductible? 100574569(Training account)
$250
300
The most money you pay per year under your plan.
OOP Out of pocket max
300
If someone gives us the wrong DOB What is the next thing that we can ask for to verify them?
What is Zip code.
300
What is the number to transfer a caller for indemnity OAP?
74291
300
What is code E906.5?
What is Bite by unspecified animal?
400
What is my family deductible? 100574569(training)
$500
400
Health care services available over the phone, internet or video.
Telehealth
400
Papa Shango calls Cigna on 10/3/17. He is requesting a copy of his insurance card. Can we send him one? Why?
What is No, open enrollment
400
What ckit number is for Claim notes?
PP1133
400
Lola encounters Hulk Hogan. The Hulkster cracks her with a steel chair. What is the code for an unspecified skull fracture?
What is S02.91XS
500
If Lola gets a bill of $500. Where she had an OP surgical visit from getting attracted by a dinosaur. How much is patient responsibility? 100574569(training)
$300 ($250 is deductible 500-250=250 250-20%=50)
500
This ancillary program only covers costumers in Washington and Oregon.
Tivity health
500
Sally's the mother of Lucy. Lucy is 27 years of age. Lucy is permanently wheel chair bound due to an attack from Bret "The Hitman" Hart and the Hart Foundation. Would Lucy be considered a covered dependent under Sally's plan? Why?
What is Yes. Because she is a psychically handicapped dependent
500
What state are OB/GYN services allowed outside global maternity?
Alaska
500
Lola needs a lung replaced by transplant. In order for her to not meet The Undertaker, what code will she need?
What is V42.6
M
e
n
u