What does CPF stand for?
Candidate Profile Form
Why is CE so important? (Multiple acceptable answers!)
1. An engaged workforce = a productive workforce
2. Prevents backouts and unexpected attrition (whether client wants to fire or consultant wants to quit)
3. Activates our brand and increases brand loyalty for IG
4. Saves your client time and money by avoiding backfills
What does SDLC stand for?
BONUS - can you name 4 of the phases?
Software Development Life Cycle
Planning, analysis, design, implementation, Testing and integration, and maintenance
How much must you average to hit your 1st sales contest?
10K
When was Insight Global Founded?
2001
What are the 3 buckets on a CPF?
1. Team Responsibilities
2. Candidate Contribution
3. Technologies used
When is the first sense survey sent to the consultant?
end of first week?
What is the main difference between Helpdesk and Desktop support
Helpdesk is over the phone support or remote support
Desktop is typically hands on (mixture of in-person and remote support) - deals with issues from tier 1 helpdesk , level of escalation
What is a Go to Work?
We take care of interview process and onboarding and place the candidate onsite
What are the 5 Shared Values
1. Everyone Matters
2. We take care of each other
3. High character and hard work above all else
4. Leadership is here to serve
5. Always know where you stand
Where is the first place you should start your search?
ATLIS
When should you update a consultants end date on the consultant roster?
6 weeks before the end date
Name 3 tracking tools a Project Manager might use to perform their job
Jira
confluence
Excel
Smartsheets
airtable
Name at least 3 tools an IG Account Manager uses to do their job more efficiently and effectively.
ZoomInfo
Sales Navigator (LinkedIn)
CRM (+ Mobile App)
HubSpot
Deel
BingAI
MS Outlook TaskList
What separates Insight Global from other Staffing Agencies? (Multiple acceptable answers!)
1. Shared Values
2. Consultant Engage (CE Process and resources like IGFF)
3. Ability to convert our consultants to FTEs
4. Turnaround Time (subs within 24-48 hours)
5. NextGen recruiting
6. Advanced Service Offerings that allow us to be a one stop shop for talent solutions
What is the difference between and Lead, RTL, and Hot Lead
LEAD: Manager, but we do not know if they use our service. Send out at end of day (EOD). The WHY: REFERENCES, leads also help us generate new business. • REAL-TIME LEAD (RTL): Manager uses staffing agencies for contractors or full-time hires. Send out in real time. The WHY: REFERENCES. We also need to make sure we are not pulling someone from a current client of ours. • HOT LEAD: A Hiring Manager that a candidate is currently
Who is our Consultant Partner? She introduced herself in big zone on tuesday.
Kelsey Baker
What does DevOps stand for?
Development and operations
What are our 5 Sales Behaviors?
Build In-Person Relationships
Relentlessly Compete
Be Urgent, Aggressive and Direct
Find a Way
Be Elite
Insight Global Partners with One World health to develop health clinics in underdeveloped countries. Name one of the countries we have facilities in
Uganda
Nicaragua
Honduras
What is our target MARK UP?
Bonus how do you calculate 65% mark up from a BR?
65%
What is the difference between the Preboarding Meeting and Orientation Meeting?
When should the AM conduct each meeting and who is supposed to join?
Preboarding Meeting: Within 48 hours of the lock. AM and Client. Objective is to finalize onboarding process for the consultant
Orientation Meeting: Either the consultant's first day or 1-2 days before. AM, client, consultant (+recruiter optional but encouraged!) Objective is to align client and consultant on all expectations of the contract (culture, productivity, resources, etc)
What is the difference between a Data Warehouse and a Data Lake?
Data warehouses store data using a predefined and fixed schema whereas data lakes store data in their raw form.
What does Process to Close (AKA P2C) mean and what are the ideal components of a tight P2C?
Process to Close = the agreed upon expectations made between AM and client to lock up a start and close out the req
Exclusive
One & Done Interview OR G2W
Interview Times
Follow Up Meeting SET (ideally in person)
What are the 4 pillars
1. Hiring
2. Conversion
3. production
4. Turnover