Software & Application
The minimum window needed to schedule a FedEx pick up
2 hours
The chewing surface of a tooth
Occlusal Surface
Glidewell Employees like Technical Advisors, Schedulers, Shipping Specialists and Customer Service representatives
Internal Customers
30 days
The invoice date
The task used to check on a ship date for a case in lab
WWS, When Will Ship
An artificial tooth that replaces a missing tooth
Pontic
Dentists and Dental staff that act as the intermediary between the lab and the patient
External Customers
Glidewell Direct
The warranty for Obsidian Fused to Metal(OFM) crown
7 years.
The applications used to create a Dr Alert
GCX and GO
The finish line of a prepped tooth that touches a fabricated crown.
Margin
Patients that use Glidewell products
Extended Customers
Post-Orthodontic
An appliance that is a temporary solution used foran instant smile makeover and fits over natural unprepared teeth.
Smile Transitions
Where you can find Rush Availibility information
GCX Knowledge Base and Corporate Connection
The two ways to describe the surface of a tooth facing the tongue on the upper arch
Lingual or Palatal
A way to express concern and build connections.
Empathy
This department fabricates crowns involving partials.
Combination or Combo
Made out of metal or plastic and used to take impressions of the teeth and mouth.
Impression Trays
List 3 key information that is found on an Rx
Dr.'s Account Number, Patients name, Product information
The process of attaching the upper and lower models together to mimic the patients bite.
Articulation
Glidewell's Mission Statement
Shaping the future of dental healthcare through meaningful innovation and unparalleled customer experiance
The product made of lithium disilicate that has a limit of 3 units for bridges.
EMAX
The arch of the mouth that is opposite to the one that is having a restoration made.
Opposing