IHX
Systems
2017
Miscellaneous
S9/S9+
100
Who is the Integrated Solutions Manager for Savannah GA?
Scott Armstrong
100
What system do you use to check on scheduled appointment status of enterainment orders?
Where's my tech
100

What band hand the highest grossing concert tour in 2017?

A.) Guns n' Roses

B.) U2

C.) Coldplay

B.) U2
100
What is the timeframe that we must hold trade in phones before shipping them off?
3 Business Days
100
What is the launch date of the S9/S9+?
3/16/2017
200
Who is the Director of Sales for Georgia/South Carolina?
Phil Black
200
What system is used to check port eligibility?

Pears


200

What was the highest grossing movie in 2017?

A.) 50 Shades Darker

B.) Star Wars: The Last Jedi

C.) Wonder Woman  

D.) Beauty and the Beast

Star Wars: The Last Jedi

200
What is a No Charge Rollback?
DTV Dispatch job that is at no charge for the customer
200

What is the incentive per S9/S9+ that you sell through the end of April?

* Dollar amount

$9 per device
300
Who is the Sales Exection Lead for Georgia/ South Carolina
Jennifer Gebhardt
300
What system is utilized to verify network conditions, tower location, and areas with high microcell saturation?
GeoLink
300

According to Nielsen Ratings what was the most watched TV series?

A.) Big Bang Theory

B.) This is Us

C.) Walking Dead

D.) The Good Doctor

Big Bang Theory

300
How long should you wait before calling in to the bridge if a tech is not on site?
Right Away
300
What is the storage space on the Galaxy S9/S9+?
64GB
400
Who is the VP for the South East?
Karin Garrido
400
What steps do you take in the trade in tool to look up information of previous trade-ins?

1.)  Have IMEI

2.) In trade-in tool select device status

3.) Search IMEI and select hyperlink to verify information attached to device

400
This actor who passed away on June 9th, 2017 was famously known for playing Batman as well as voicing the Mayor on TV's Family Guy
Adam West
400
After performing a BOGO or IHX exclusive offer, what must you do to ensure the customer receives communications on their promotional offer?
Closer Coupon Tool
400

What color options do we carry for the S9/S9+

* be specific

1.) Midnight Black

2.) Coral Blue

3.) Lilac Purple

500
Who is the President of IHX?
Rob Forsyth
500
What is the name of the new bundle builder, service availability manager, and credit check system?
RC1
500

What was the best selling car of 2017?

A.) Toyota Corolla

B.) Nissan Altima

C.) Ford Fusion

D.) Honda Civic

Honda Civic

500
What does SWiM stand for?
Single wire multi-switch
500
What is the camera feature that Samsung launched to use facial recognition that creates an animated character of the user?
AR Emoji
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