McDelivery
People
eProduction
Drive Thru
Ready on Arrival
Best Burger
Useless Knowledge
100

3 Stickers

What seals the rope handled bag on a delivery order?

100

This opportunity to gain valuable retention insight begins today and ends April 12th

What is the SMG listening survey

100

This color outlines an item on the UHC monitor when the system has increased the number of trays or products needed for service.

What is "white"?

100

The ILIA goal for breakfast OEPEin 2023.

What is 120 seconds?

100

A pick ticket should be placed using sticky paper on a bag in this location?

What is the Center?
100

4 of these are needed, 2 at the grill, and 2 as a backup.

What are grill seasoning dispensers?

100

This is the only animal capable of flying backwards

What is the Hummingbird?

200

When a customer orders fries on a delivery, this item should be included.

What is ketchup?

200

For 2022 People Brand Standards, this is due by end of day Friday March 17th

What is, uploading documents into the risk command poral?

200

This symbol appears next to an item on the UHC monitor when not enough slots are available for product needed.

What is a star or asterisk?

200

10% to 15%

What is the recommended average park percentage?

200

When delivering a customer 's food for a curbside order, crew should ask this question of the customer.

Do you have everything you need?  

200

By now, all restaurants should have completed the foundational work in these 3 areas.

What are Equipment, Prep & Produce, and Beef Handling

200
Approximately 700 of these go into a bottle of wine.

What are Grapes?

300

This DoorDash feature recognizes when a location is experiencing high wait times and temporarily pauses the location for 30 minutes

What is "Auto Pause"?

300
Each year, the deadline for enrollment in Archways to Opportunity assistance falls on this date.

What is December 31st?

300

Looking at the bottom row of the UHC Monitor, this color indicates that the actual guest counts are within 10% of projections.

What is Green?

300

When KVS times are fast and OEPE is slow, a manager should look at these areas.

Fries, McCafe', or Desserts

300

The most important training activity you can do to prepare your staff to correctly execute Ready on Arrival.

What is the ROA Simulator?

300

This funky looking smallware item makes it possible to remove 2 cooked quarter patties from the grill in one swift motion.

What is the next gen quarter spatula?

300

This ILIA FBP used to work for the writer of the popular Netflix TV series Ozark.

Who is Kyle Dooley?

400

This is the best place to find a restaurant's Avoidable Dasher Wait Time

What is the Door Dash Portal?

400

$6900.00 is the average cost with inflation to a restaurant when a person in this position quits.

What is the shift manager?

400
eProduction data is based on these two historical factors in a restaurant.

What are projected guest counts & last 6 weeks of UPT product history.  

400

These are the top 3 accuracy complaints from drive thru customers.

  What are, product missing, wrong item included, incorrectly prepared item.  

400

These two items keep crew persons safe and prepared when delivering a curbside order.

What are a safety vest and a stocked condiment apron or tray?

400

May 12, 2022

What is the all sell date for Best Burger in ILIA?

400

This ILIA FBP is a die hard fan of the Boss, Bruce Springstein.  

Who is Jim McNeeley?

500

Ask your FBP for this report that tells you how much $ in delivery sales may have been lost at a specific restaurant.

What is the Avoidable Cancellations Report?

500

This happens every year around August in the United States and can have a negative impact on business performance if appropriate planning and action is not taken.  

What is, "the kids go back to school"

500

This is where you go to add or remove products, change product configurations, or colors that appear on the eproduction monitors.

What is the Configuration Tool?

500

A customer should wait for a maximum time of ___ for a greeting from the order taker?

What is 10 seconds?

500
Placing a curbside stall on this side of the building makes it easier for the customer to find a spot upon arrival for curbside pickup.

What is the ingress or customer entrance side of the building?

500

A six inch deep pan will hold enough lettuce on the prep table to produce 6 of these famous McDonald's sandwiches

What is the Big Mac?

500

This ILIA FBP learned how to tap dance as an adult and has even served as a tap instructor.

Who is Debbie Apel?

M
e
n
u