Tense Tactics
I ______ (send) the invoice yesterday
Sent
What does ASAP stand for?
As Soon as Possible
Pick the more polite option:
1. Send me the report by EOD (end of day)?
2. Could you please send me the report by EOD (end of day)?
2. Could you please send me the report by EOD (end of day)?
What does HR stand for?
Human resources
What does lets circle back mean?
Let’s return to this topic later or after more information is available.
By next week, the manager ______________ (review) all proposals.
will have reviewed
What does COB stand for?
Close of Business (day)
How would you make this sentence more professional:
Hey, just checking if you saw my email?
Hello, I wanted to follow up on my previous email.
What does CV stand for?
Curriculum Vitae
What does: Let’s take this offline mean?
Let’s discuss this privately, outside of the current online meeting.
If we _____ (know) about the change earlier, we would have informed you.
had known
What is the english version of PVI and what does it stand for?
FYI - For Your Information
What is: The “inverted pyramid” structure
1. Start with your main message or purpose (why you’re writing).
2. Add key details or context that support your point.
3. End with next steps, links, or background information.
What does GoC stand for?
Government of Canada
What does “Touch base” mean in a corporate setting?
To briefly connect or check in with someone or a topic.
The client ____ (has or have) been waiting for our response since Monday
has
What does TYIA mean?
Thank you in advance
Why is the present perfect tense often used in opening lines like “I’ve been meaning to reach out” or “I’ve attached the file below”?
Links a past action to the present moment. It emphasizes that the action is relevant now or has just been completed.
What does KPI stand for?
Key Performance Indicator
If someone says they want to “drill down” into a topic, what do they mean?
To look deeper into the details or data
Correct the sentence: He is knowing where the meeting room is
He knows where the meeting room is
What does CC mean in email communication?
Carbon Copy
If you are referring to someone you do not know / know their gender email what would you use?
Example: I had to email the manager Sammy in another team because ___ manages the file.
They
What does OGD stand for?
Other Government Departments
What does: let's think outside the box mean?
We need to think creatively, find innovative solutions.