Terminology
STAR Method
Key Principles
Interactive Process
Who Am I?
100
Guiding people to improve unacceptable performance.
What is Coaching for Improvement.
100
ST stands for what.
What is Situation Task.
100
"I hear you, that must have been a hard thig to deal with..."
What is listen and respond with empathy.
100
"Thanks for meeting me. The reason we are here is because..."
What is the opening.
100
Winner of last years Super Bowl.
What is the Saints
200
Define Objectives, Focus on Key Principles, use Interaction Guidlelines, Summarize Actions, provides Feedback and Documents discussion.
What is Discussion Planner.
200
"AR" means...
What is Action Result.
200
"I hear you, but I also know that you're a leader and you will learn from this situation."
What is maintain or enhance self esteem.
200
"We have really come up with a solid plan... one that will be supported. When do you want to meet again?"
What is agree and close.
200
I replaced Barack Obama as the Senator from Illinois.
Who is Roland Burris
300
Guiding people toward new and challenging situations is...
What is Coaching for Success.
300
Someone asking, "When you responded the way you did, the result was less than acceptable. How else could you have responded?" Is looking for...
What is an Alternate Result.
300
"I've been there before and it is often overwhelming."
What is sahre thoughts, feelings and rationale.
300
Make procedural suggestions is...
What is practical needs.
300
2nd President of the United States.
Who is John Adams.
400
A Catalyst sparks...
What is... action in others without being consumed.
400
If you walk a mile in a man's shoes, this is the ultimate result.
What is you're a mile away and have his shoes.
400
"What would you have done differently?"
What is ask for help and encourage involvement.
400
Brainstorming for solutions is...
What is the develop stage.
400
Bet you cannot spell the last name of the current governor from Colliefokneeah...
What is S-c-h-w-a-r-z-e-n-e-g-g-e-r
500
Leadership Imperatives. I need four of the six...
What is Coach and Develop, Drive Performance, Inspire Loyalty and Trust, Manage, Partner, Influence, and Select Talent.
500
Provide me with a short example of a STAR - AR discussion.
What is Good Job!
500
"I'll be glad to help, but hey... the monkey is on your back!"
What is provide support without removing responsibility.
500
Personal Needs.
What is esteem, empathy, involvement, share, support.
500
Current U.S.Transportation Secretary
Who is Ray LaHood.
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